I had to send my AirPods Pro in for warranty service once after purchasing them, and they were replaced. Now I'm having sound problems with my headphones once more. The most annoying part is that, despite the fact that my warranty hasn't expired, they're claiming it's out of warranty and demanding payment for repairs. I've been trying to contact KVK service, but it seems impossible to reach anyone. Could you please help me with this? After all, these products come with a 2-year warranty, and charging for repairs while the warranty is still in effect is unjust. It's a frustrating situation, and I'm eager to get it resolved without incurring additional charges. The warranty should be honored, and I should not be required to pay for something that is clearly covered by the warranty. Your assistance would be greatly appreciated.
The right earbud of my AirPods Pro 2 with serial number JQYQ763H5P has not been working at all for about two months. I received the product as a gift on July 30, 2023, and the warranty expired 60 days ago. However, during that period, I was out of town due to family reasons and could not use it. Whe...
I bought my AirPods 3 earphones through Turkcell and sent it to warranty because of the problem that my earphones do not charge suddenly (after the reset process, it fills up to 10% and resets again). Due to the alleged deformation of my product, which was inspected by KVK, a large repair cost was r...
My AirPods Pro has a persistent static noise problem that occurs only during phone calls. Since I did not use the product very frequently at first, I only recently noticed the issue when I started using it more regularly. After researching, I learned that this problem is a known manufacturing defect...
On January 26, 2023, I encountered an issue with the right side of my 2nd Generation AirPods Pro not charging and dying immediately. This problem started about three months ago, but due to my busy work schedule, I couldn’t take it to the service center sooner. A week ago, I finally submitted the dev...
I submitted my AirPods Pro to Gürgençler Authorized Service for repair under warranty due to an issue where the person on the other end of phone calls hears my voice muffled. As a result of the service process, one earbud was replaced, but the other was deemed to have “minimal, invisible damage” and...
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