Apple Unauthorized Charges On GTCO Bank Account

I am writing to report two unauthorized charges made to my bank account by “Web Pur Apple” / Apple and to request a refund. On 09 October 2026 at around 1:01 a.m., two separate debits appeared on my GTCO bank account at the same time, both in the name of “Web Pur Apple” or “Web Put Apple.” One transaction was for 8,058 Naira and the other was for 10,098 Naira. I did not renew any subscription, did not authorize any new subscription, and did not knowingly approve these two payments. In addition, the related subscription does not appear as successful or active on my side. The only information I see related to this is “Web Pur Apple com” which I understand as the source of these debits. I have already contacted my bank GTCO and I am currently waiting for their response regarding these two charges, but I am also informing you directly because the payments are clearly shown in my bank transaction history as going to you. I can provide transaction receipts and screenshots if needed. I request that these two charges in the amounts of 8,058 Naira and 10,098 Naira be fully refunded and that I receive written clarification explaining what these charges were for and how they were initiated without my intentional renewal or approval. I expect this issue to be investigated quickly, the unauthorized transactions to be reversed, and confirmation to be sent to me once the refund has been completed.