My Apple iPad keyboard is suddenly typing random characters, and some keys are even unresponsive. How can I troubleshoot the keyboard functionality issue?

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Xolvie
Xolvie Resolution Specialist October 04, 2023 3:58 pm

In order to fix issues with the functionality of the keyboard on your iPad, you will need to investigate a variety of solutions and steps for troubleshooting. The following is a list of effective solutions to problems with the iPad keyboard:
• Restart Your iPad: Minor software glitches can cause keyboard issues. A restart fixes these issues.
• iPad software compatibility issues can result from outdated software. Check for iOS updates in "Settings" > "General" > "Software Update." Install updates.
• View Keyboard Language Settings: Check your keyboard language settings. Check your language and keyboard layout in "Settings" > "General" > "Keyboard" > "Keyboards".
• If auto-correction and auto-capitalization are causing issues, toggle them in "Settings" > "General" > "Keyboard".
• Clear Keyboard Cache: Go to "Settings" "General" > "Keyboard" > "Keyboards" > swipe left on the keyboard you want to remove, then tap "Delete."
• Check Accessibility Settings: Accessibility settings can affect keyboard behavior. Check your "Settings" > "Accessibility" settings.
• Force restart: Force restarts can fix stubborn issues. The process varies by iPad model. Press and hold the home and power buttons on most iPads until the Apple logo appears.
• Inspect your iPad's screen and casing for physical damage that could affect touch sensitivity.
• Call Apple Support: If none of these steps work, contact Apple Support. They can offer advice tailored to your issue.

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