I made a hotel reservation through Agoda for Hotel By Karaaslan Inn in Kuşadası for the dates 13–15 November. Later I ca...ncelled this reservation. After the cancellation, I was informed that the full amount, 112.5 USD, would still be charged and that no refund would be made. During the reservation an
I am writing to report an urgent issue involving multiple unauthorized charges for a hotel reservation in Cairo, Egypt, ...made through Agoda.com. My reservation is for Egypt Pyramids Inn in Cairo, Egypt, under Booking ID 1785994407. The booking is for one room, with check-in on November 25, 2026, a
I booked an IndiGo flight from New Delhi (DEL) to Amritsar (ATQ) scheduled for 12:35 on 11/01/2027 through Agoda and was... charged £91.85 GBP, but I never received a booking confirmation. I am concerned that an incorrect email address may have been entered during the process, as I intended to use the
I made a fully paid and confirmed booking through Agoda for a Deluxe Twin Room at GHL Hotel Barranquilla for 5 February ...to 8 February 2027, under the name Jason Mathias. The total amount I paid was 524.30 AUD, and I received full confirmation of my reservation. A few days later, I received an email
I made a reservation via Agoda for a family room at Laurel Hotel in Tashkent, Uzbekistan, for the dates 17–18 October an...d paid ₺1,901.38 in advance. On the evening of 17 October, when I went to the hotel to check in, the hotel staff told me that the hotel was full and, due to overbooking, they could
I made a reservation through Agoda for two rooms at Le Fenix, located at 33-33 Sukhumvit 11, Klongtoey Nua, Wattana, Suk...humvit, Bangkok, Thailand, with booking reference number 2060601699. I checked in today, 21 October 2026, only a short time ago and immediately encountered very serious issues with
I made a hotel reservation through Agoda for a 3‑star property for the dates 16–18 October 2026, and the confirmation I ...received also indicated that it was a 3‑star hotel. However, when I arrived, I saw at the reception that the official certificate clearly showed it is only a 1‑star hotel. This is
I made a prepaid, confirmed reservation through Agoda for a hotel stay for 10–11 October 2026, with reservation number 2...056210961. However, due to the war situation, my flights were cancelled/changed and airport operations were suspended, which made it impossible for me to reach the hotel. On 10/10/
"Problem solved by agoda customer service. They were fast and resolving and supportive. Many thanks to agoda ."
I made a seven-night reservation at Isla Oak-Deca Manila in Manila, Philippines via Agoda, with check-in on October 11, ...2026 and check-out on October 18, 2026. The reservation was booked under Booking ID 1783368857, and the payment was successfully completed and confirmed in the Agoda application. W
I made a fully paid and confirmed reservation through Agoda for Business Life Hotel & SPA Bakırköy, with stay dates from... 5 to 11 October 2026. The reservation was made about six months in advance and I have a confirmation with ID 640997899 stating that the booking was paid and guaranteed, with a tot
I made a room reservation via Agoda for Super Hotel O Nettoor Junction, Kochi, for one night from Friday, September 25 t...o September 26, with a total charge of ₹1,366.47 under booking ID 2053387934. The amount was successfully debited from my account, and I have the transaction record for this paymen
I booked a room at Marble Hotel in Istanbul through Agoda.com for a two‑night stay from 19 to 21 September 2026, paying ...a total of €154. Due to the unacceptable condition of the room and the way the situation was handled, I checked out after the first night. From the moment I entered the room, the c
On September 19, 2026, I had a reservation through Agoda for Mountain Aire in Sevierville, Tennessee, under booking numb...er 1055333126. Two days earlier, on September 17, 2026, I paid $161.50 for this room. When we arrived in Sevierville, we drove directly to the hotel to check in. Just before checki
I booked a stay at Merit Lefkosa Hotel & Casino via Agoda for 12–13 September 2026, and due to an error in your system I... have been charged twice for the same stay. First, I created a reservation and paid for it with my debit card (Booking No. 1). Immediately afterwards, your system sent me an email
I wanted to book a single room for two people at Rudolf Hotel via Agoda for a check-in on September 11 and check-out on ...September 12. Since I received no SMS, email, or confirmation stating "your room has been reserved" after the initial transaction, I assumed the booking had not gone through and ma
I made a reservation through Agoda for Eurostars Ambassador and clearly intended to book the dates 5–6 September. Howeve...r, the system ended up booking 12–13 October instead. When I noticed this mistake, I tried to at least modify the dates even if it required an additional payment, but the platform
Agoda has unlawfully debited the amount of €272.92 from my bank account (transaction approval number 364095) for a reser...vation at Green Suites Hotel in Athens, Greece, even though Agoda itself cancelled this reservation. The booking was under ID 694337631 and the stay was supposed to start on 12 Sep
I made a hotel reservation through Agoda for Curtis Inn & Suites for August 31 to September 4, specifically choosing a f...ully refundable room because my father was often in and out of the hospital. The only reason we felt safe booking this trip was the fully refundable condition in case something ser
I had booked a hotel near Bhimashankar Temple, Maharashtra, through Agoda. At the time of booking, the location displaye...d on the app/website showed that the property was 9 km away from the temple. However, upon reaching the destination, the property owner informed me that I had booked a different pr
"Agoda have contacted me regarding the missing confirmation issue, and promptly settled it by confirming my booking."
This morning I made a flight booking through Agoda for a connecting trip, with SilkAir on the Singapore–India leg and Si...ngapore Airlines on the return from India to Singapore, but I have still not received any booking confirmation and there is no reservation showing under my Agoda account or in the
I booked a stay for 2 adults and 2 children at Asilzade Hotel through Agoda for August 20–21. However, the reservation s...howed up in the system for only 2 adults. When I tried to correct this, I couldn't reach Agoda through any support channel, so I contacted the hotel directly via WhatsApp to explai
I booked a stay at Swandor Topkapi Palace through Agoda for September 1–6, 2026. I specifically set up the reservation f...or 2 guests, and my payment of $1,701 was approved through Agoda on August 19, 2026, around 8:00 PM. However, prior to checking in, I reviewed the booking confirmation email and no
I accidentally canceled my reservation (#690186947) for Crowne Plaza Copenhagen Towers by IHG through Agoda. Since the f...ree cancellation window had passed, I wanted to reactivate the booking, but the system would not allow it and treated the request as a brand-new reservation, demanding that I pay a
I made a reservation via Agoda for Extended Stay for the night of July 24 to 25 and paid a total of $60. When I arrived,... the hotel refused to accept the required $100 deposit both from my PayPal account and in cash, so I was unable to complete check‑in. Because of this, the stay was cancelled. I spo
