I wanted to book a single room for two people at Rudolf Hotel via Agoda for a check-in on September 11 and check-out on ...September 12. Since I received no SMS, email, or confirmation stating "your room has been reserved" after the initial transaction, I assumed the booking had not gone through and ma
I made a reservation through Agoda for Eurostars Ambassador and clearly intended to book the dates 5–6 September. Howeve...r, the system ended up booking 12–13 October instead. When I noticed this mistake, I tried to at least modify the dates even if it required an additional payment, but the platform
Agoda has unlawfully debited the amount of €272.92 from my bank account (transaction approval number 364095) for a reser...vation at Green Suites Hotel in Athens, Greece, even though Agoda itself cancelled this reservation. The booking was under ID 694337631 and the stay was supposed to start on 12 Sep
I made a hotel reservation through Agoda for Curtis Inn & Suites for August 31 to September 4, specifically choosing a f...ully refundable room because my father was often in and out of the hospital. The only reason we felt safe booking this trip was the fully refundable condition in case something ser
I had booked a hotel near Bhimashankar Temple, Maharashtra, through Agoda. At the time of booking, the location displaye...d on the app/website showed that the property was 9 km away from the temple. However, upon reaching the destination, the property owner informed me that I had booked a different pr
"Agoda have contacted me regarding the missing confirmation issue, and promptly settled it by confirming my booking."
This morning I made a flight booking through Agoda for a connecting trip, with SilkAir on the Singapore–India leg and Si...ngapore Airlines on the return from India to Singapore, but I have still not received any booking confirmation and there is no reservation showing under my Agoda account or in the
I booked a stay for 2 adults and 2 children at Asilzade Hotel through Agoda for August 20–21. However, the reservation s...howed up in the system for only 2 adults. When I tried to correct this, I couldn't reach Agoda through any support channel, so I contacted the hotel directly via WhatsApp to explai
I booked a stay at Swandor Topkapi Palace through Agoda for September 1–6, 2026. I specifically set up the reservation f...or 2 guests, and my payment of $1,701 was approved through Agoda on August 19, 2026, around 8:00 PM. However, prior to checking in, I reviewed the booking confirmation email and no
I accidentally canceled my reservation (#690186947) for Crowne Plaza Copenhagen Towers by IHG through Agoda. Since the f...ree cancellation window had passed, I wanted to reactivate the booking, but the system would not allow it and treated the request as a brand-new reservation, demanding that I pay a
I made a reservation via Agoda for Extended Stay for the night of July 24 to 25 and paid a total of $60. When I arrived,... the hotel refused to accept the required $100 deposit both from my PayPal account and in cash, so I was unable to complete check‑in. Because of this, the stay was cancelled. I spo
On August 6, 2026, I made a reservation through Agoda for the Village Motor Inn in Austin, Texas. Shortly after booking,... my reservation was cancelled before I was even able to check in. Despite the cancellation, the amount of 42.07 USD was charged to my debit card. I immediately contacted Agoda and
I am writing to report a serious problem I experienced with a hotel reservation made through Trivago and Agoda, as well ...as the complete lack of accessible customer support in Turkish. I searched for Cleopatra Golden Beach Hotel through Trivago and was redirected to Agoda, where I completed a reserv
My stay at Novotel Wien Hauptbahnhof was booked via Agoda for 18/07/2026–19/07/2026, and I am writing to share a very di...sappointing experience with your customer service. Due to the sudden passing of my grandfather, I urgently needed assistance with this non‑flexible reservation the day before check
I made reservation number 1736754885 through Agoda for a vacation with my wife at Sole’n Blu Hotel in Kaş, Antalya, for ...the dates of June 13–14, 2026. During the booking process, I accidentally selected a shared room. Since this is not a type of accommodation that neither my wife nor I would ever ac
On June 10, I made a reservation through Agoda for Upsuites Hotel for three guests, with check-in on June 15 and check-o...ut on June 18. Agoda charged my credit card $394 for the reservation. However, on June 13, another charge of $394 was processed on the same card without my knowledge or authorizati
I purchased a stay through Agoda at City Hotel Kurfürstendamm m under reservation number 202-9026923 for June 9, 2026, t...o June 10, 2026, and $113 was charged to my credit card. However, when I arrived at the hotel on June 9, the hotel management told me there was no suitable room available for me, t
I made a reservation through the Agoda app for Jasmine Court Hotel in Cyprus for the dates of June 30 to July 3 under re...ference number 5286****19. I canceled this reservation on May 17, 2026. Despite 25 days having passed since I submitted my cancellation request, no refund has been credited to my
"Vikingen Infinity Hotel purchasing manager Mr. Şahin helped, solved my problem, thank you."
I made a hotel reservation through Agoda for August 11, 2026, to August 16, 2026, for two adults and one child (3 years ...old). After that stay, I booked another reservation through Agoda at Vikingen Infinity Hotel for August 16, 2026, to August 21, 2026. The reservation number is 1735395221. However
I made a reservation through Agoda with a company called “15%discount limited time” for an apartment in Sofia at the add...ress 23 Ulitsa Momino Venche, with check‑in on May 29 and check‑out on May 31. I paid a total of 109.27 EUR for this booking on May 16. When I arrived at the address on the check‑i
I made a reservation via Agoda for a Superior Room at The Grand Lodge Pattaya in Thailand, with check‑in on 9 July 2026 ...and check‑out on 11 July 2026, under Booking ID 659597759. The booking was created on 14 May 2026 and cancelled on the same day, within about two minutes, immediately after I reali
On May 24, 2026, at approximately 11:45 p.m., I made a reservation through Agoda for Marluka Hotel in Ölüdeniz, Fethiye,... covering the dates of May 28–29, 2026. A total of approximately $240 was charged to my credit card, and I received reservation number 662640207. After completing the booking, I c
I made a reservation through Agoda for Labranda Alantur in Alanya for the dates 23–27 May 2026, with a total cost of 47,...000 TL paid by credit card. Despite having a confirmed reservation, when we arrived at the hotel on 23 May, the hotel refused to accept our check‑in and told us they could not take
On checking my bank statement from my UK account, I discovered two fraudulent charges from Agoda dated 23 April, even th...ough I did not attempt to make any booking on that date or through Agoda at all. One payment is for 1,200.00, and the other is for 702.00, and there is no corresponding reservation
