On September 22, 2025, I attempted to cancel my one-year Adobe Acrobat mobile subscription due to the high renewal cost. During the cancellation process, I was charged an early termination fee of over ₺400. However, the next day, the same amount was charged again from my account.
Since I have already closed my Adobe account, I am unable to contact customer service and haven’t been able to get any assistance.
I had been paying for the subscription for 10 months, and I canceled before the full year ended. I am requesting a refund of the extra charge, as I was billed twice during the cancellation process. This is the first time I’ve encountered such an issue, and I expect a quick resolution.
On September 3, 2025, I started a Photoshop subscription directly through Adobe’s official website, paying ₺549 for the first month via credit card. During this time, I only used the trial version of the application and never used the paid plan after it began. Today (October 9, 2025), I tried to ca...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
I started the Adobe Creative Cloud trial as a student, intending to use it only once and for a short time. I believed I had canceled my subscription at the end of the trial period, but a few days ago I noticed a ₺717.60 charge on my credit card statement. When I tried to cancel my membership, I was...
On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, ...
I originally subscribed to Adobe's annual plan on May 23, 2024, thinking I could manage it on my terms. However, on May 22, 2025, my subscription was automatically renewed without my permission, and I received no notification about any price increase or upcoming charges. When I attempted to cancel ...
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