Xolvie Resolution Specialist March 25, 12:01 am
Zety charges monthly because what feels like a “one-time use” is actually a subscription with auto-renewal, often triggered after a low-cost trial or when downloading a resume.
To fix it, first log into your Zety account → My Account → Subscription/Billing and cancel the plan immediately.
Make sure you complete all steps and receive a confirmation email, because cancellation only stops future charges—not the current billing period.
Next, request a refund by emailing [email protected] with your transaction ID and clearly stating you didn’t intend to subscribe. Refunds are possible, especially if requested within 7 days or if you didn’t heavily use/download files.
If you’re still being charged or they don’t respond, share your concerns or file a complaint on Xolvie to connect with others and find support.
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December 25, 2025 1:09 am
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I Face 816₺ Charge by Zety.com Without Receiving Any Resume Services
Kiria
July 16, 2024 4:26 pm
-I signed up for Zety.com to create a CV, thinking I would only pay a small one-time fee. However, today I was shocked to find that Zety charged my account 816₺ without providing any service in return. I haven’t used their services since the initial signup, and no new resume was created. I was under...
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