If Zety charged you after your free trial, act quickly to cancel and request a refund:
Verify your subscription first;
• Log into your Zety account
• Check:
– Subscription status (active/canceled)
– Billing history
– Confirmation email (check spam)
Zety trials auto-renew if not canceled on time.
Check where you subscribed;
• Zety website → cancel via account
• PayPal → cancel automatic payments
• Credit card → check recurring charge
Cancel from the correct source or billing continues.
Cancel your subscription;
• Go to account settings
• Click “Cancel subscription”
• Wait for confirmation email
No email = not fully canceled.
Gather your proof;
• Screenshots of:
– Charges
– Subscription status
– Cancellation (if done)
Contact Zety support immediately;
• Explain: “I was charged after trial ended”
• Request: refund + stop billing
If refused;
Escalate by submitting a complaint on Xolvie.



