Zety charged me after trial ended, how can I cancel and get refund?

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Xolvie Resolution Specialist24 Mart 2026 20:59

If Zety charged you after your free trial, act quickly to cancel and request a refund:

Verify your subscription first;

• Log into your Zety account
• Check:
– Subscription status (active/canceled)
– Billing history
– Confirmation email (check spam)

Zety trials auto-renew if not canceled on time.

Check where you subscribed;

• Zety website → cancel via account
• PayPal → cancel automatic payments
• Credit card → check recurring charge

Cancel from the correct source or billing continues.

Cancel your subscription;

• Go to account settings
• Click “Cancel subscription”
• Wait for confirmation email

No email = not fully canceled.

Gather your proof;

• Screenshots of:
– Charges
– Subscription status
– Cancellation (if done)

Contact Zety support immediately;

• Explain: “I was charged after trial ended”
• Request: refund + stop billing

If refused;

Escalate by submitting a complaint on Xolvie.

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