Before you try to use the Wizz Air app to check in or get your boarding pass, make sure that mobile check-in is actually available at your exit airport. This service is usually available 24 hours a day, up to 3 hours before your flight.
If you’re within the correct window and still stuck, try logging in via a desktop browser (preferably Chrome), clear app cookies/cache or use incognito mode, then attempt check-in again.
If you bought your flight through an online travel agency or recently changed your flight information, that could make online or mobile check-in difficult. For immediate help, contact Wizz Air's live chat or call center.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and get help.
Related Complaints
Wizz Air System Glitch Prevented Online Check-In – I Deserve a Refund

I attempted to complete the online check-in for my Wizz Air flight W6 4757 (Skopje – Rome), which was scheduled to depart at 1:00 a.m. Turkey time. After the online check-in opened, I tried multiple times to access the system, but I kept receiving the same error message: “Please try again later.” T...
Wizz Air Customer Service Refused Refund Without QR Code Proof

On September 16, I purchased a ticket from Wizz Air for flight W62430, scheduled from Istanbul to Budapest. However, due to overbooking, I was denied boarding and had to buy a ticket from another airline at the last minute. At that time, I was informed that Wizz Air would reimburse me for the cost o...
I Face Online Check-In Failure with Wizz Air After Paying Change Fee via MyTrip

I booked tickets to London through MyTrip for myself and my brother. The original departure date was August 8, but I changed it to August 6 and paid the change fee. Now, when I try to check in, the system says online check-in is not available. I recently learned that Wizz Air charges passengers an ...
I Paid More for Wizz Air Check-In Than My Flight Ticket and Got No Support

Wizz Air has been the most frustrating airline experience I’ve ever had. I ended up paying more for the check-in fee than I did for the actual plane ticket — and that’s not an exaggeration. My flight wasn’t even ₺4,000, yet the amount they charged me just to check in was outrageous. I tried to chec...
I Got Charged for Wizz Air Check-in and Lost Money Due to Unauthorized Flight Change
Dear Wizz Air, I’m writing regarding serious issues with my recent and upcoming flights under reservation reference MNWV7N. Your company’s actions have resulted in both unexpected charges and major disruptions to my travel plans. 1. Forced Airport Check-In Due to System Error (₺ Equivalent of £42....
I Can’t Reach Wizz Air and My Flight Time Keeps Changing Without Clear Communication

I’m incredibly frustrated with Wizz Air’s constant flight schedule changes and their complete lack of communication. The departure time in the app is ...
Wizz Air Charged Me €45/£45 for Check-In After Blocking Online Check-In

Avoid Wizz Air at all costs! For our March 8-15 Istanbul-Gatwick flights, we were forced to pay €45 per person at Istanbul Airport and then £45 per person at Gatwick just to check in! We were a family of three, meaning we paid a ridiculous amount in extra fees. The worst part? Wizz Air’s website an...
Wizz Air Charges Extra at Every Step—Unfair Fees & Poor Service

Flying with Wizz Air feels like dealing with air pirates. First, you pay to select a seat when booking your ticket. Then, when you try to check in online, you’re blocked and forced to pay for another seat just to proceed. But it doesn’t stop there. At boarding, they weigh and measure your bag, and ...
Wizz Air Made Me Pay Extra for Not Doing Online Check-In Before My Flight

My recent flight with Wizz Air was quite disappointing. As a regular traveler, I was surprised by my first experience flying with them and how everything was managed. The extra fee for not finishing the online check-in frustrated me. If passengers need to check in online to dodge extra fees, it real...
Wizz Air Forces Extra Fees for Check-In – Worst Airline Experience

Wizz Air is by far the worst airline I have ever flown with. I have traveled with many airlines, but this was my first and last experience with Wizz Air. I have never encountered such poor service in any of my previous flights. One of the most frustrating policies is that if you don’t complete onli...
Wizz Air Charged Me €80 for a Failed Online Check-In
On November 19, 2024, I had a Budapest-Larnaca flight booked for two people with Wizz Air. The night before, on November 18, I completed the online check-in and even purchased seats (31A & 31B). However, when we arrived at Budapest Airport, we were told that our online check-in was not recorded. We...
Wizz Air Charged Me €144 Due to App Failure

I recently had a terrible experience with Wizz Air while trying to check in for an international flight. Since I was abroad, my phone had no signal, and when I attempted to use the Wizz Air app, it kept giving errors and wouldn’t allow me to complete the online check-in. Because of this technical is...
Wizz Air Charged Extra at Check-in & Damaged My Luggage

I booked a Budapest-Istanbul flight with Wizz Air because it was cheaper, but in the end, it cost me way more than expected. Despite completing my online check-in and getting a confirmation, when I arrived at the airport, I was told there was an issue with my check-in and that I needed to pay 96 eur...

