I booked a Budapest-Istanbul flight with Wizz Air because it was cheaper, but in the end, it cost me way more than expected. Despite completing my online check-in and getting a confirmation, when I arrived at the airport, I was told there was an issue with my check-in and that I needed to pay 96 euros.
Even though I showed proof of the payment on my credit card, the staff refused to listen and insisted I had to pay again. Another employee later told me I could file a complaint via email, so I had no choice but to pay. To make matters worse, I spoke to another passenger who had the same issue—they had tried checking in online, but the system kept giving errors. It became clear that Wizz Air is charging passengers extra fees under the excuse of check-in issues.
Additionally, when I arrived in Istanbul, I discovered that my luggage was severely damaged—two wheels were missing, and the bag was crushed. At the Istanbul Airport, I filed a damage report, and they gave me a code to follow up via email.
Wizz Air has proven to be completely unreliable, and I will never use this airline again. I will pursue my legal rights to get my money refunded and my damaged luggage compensated.
I recently had a terrible experience with Wizz Air while trying to check in for an international flight. Since I was abroad, my phone had no signal, and when I attempted to use the Wizz Air app, it kept giving errors and wouldn’t allow me to complete the online check-in. Because of this technical is...
Wizz Air has been the most frustrating airline experience I’ve ever had. I ended up paying more for the check-in fee than I did for the actual plane ticket — and that’s not an exaggeration. My flight wasn’t even ₺4,000, yet the amount they charged me just to check in was outrageous. I tried to chec...
On November 19, 2024, I had a Budapest-Larnaca flight booked for two people with Wizz Air. The night before, on November 18, I completed the online check-in and even purchased seats (31A & 31B). However, when we arrived at Budapest Airport, we were told that our online check-in was not recorded. We...
Wizz Air is by far the worst airline I have ever flown with. I have traveled with many airlines, but this was my first and last experience with Wizz Air. I have never encountered such poor service in any of my previous flights. One of the most frustrating policies is that if you don’t complete onli...
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