My Wise account got blocked but I wasn't expecting it, how can I take it back?

My Wise account has been frozen for an unreasonably long time. Two weeks ago, Wise informed me that the delay was caused by a technical issue, yet my account is still blocked and no progress has been made. I submitted all requested documents, and I even filed a formal complaint, but I have not recei...

Today, I tried to log in to my Wise account using my usual email and password, but I received a message saying something is wrong with my login details. These have always been my correct login credentials for my Wise account, so I don’t understand what the problem is. The last time I accessed my acc...

Dear Wise Customer Support, I am writing to formally raise a complaint regarding the sudden and unjustified blocking of my Wise account. I have been a customer of Wise because of its reputation for transparency, reliability, and user-friendly services. However, the recent action taken against my acc...

On Wednesday, September 10, my Vise Belgium account was suddenly closed while it still contained approximately €810. After my account was closed, I was asked to provide another account number and was told that my money would be refunded within three business days. However, despite the time that has ...

Today my Wise account was closed for security reasons, and I had a balance of approximately ₺600 in it. When I contacted Wise customer service regarding the account closure, I was only told that it was closed due to security reasons, without being given any timeframe. At the moment, I cannot access ...

On August 6, 2025, my Wise account was closed. The balances in my account—€13,976, 221,798 HUF, ₺500, and $1—have not been refunded to this day. I contacted Wise customer service, and they requested my account details for the refund process, which I provided. However, after that step, I received no ...

A Wise account has been fraudulently opened using my ID and selfie—without my knowledge or consent. I did not authorize any registration, and what’s even more alarming is that my phone number and email were never verified during this process. I cannot understand how Wise allowed an account to be cre...

I attempted to make two separate transfers through Wise—₺4,750 on Friday and ₺4,000 on Sunday—and neither of them reached the recipient. These were important commercial payments, and this failure has severely impacted my business operations. What’s worse is that I’ve received no response to my emai...

Hello, I live in Hungary and attempted to send ₺3,000 from my Wise account about 4 days ago. Including ₺100 in fees, the transaction should have gone through smoothly—but Wise blocked the transfer and suddenly froze my entire account. Afterward, I was asked to submit additional verification, includ...

My Wise account is blocked. I uploaded all the necessary documents, but they haven't opened my account. I have rental income from Turkey and am currently living in Bulgaria. My Turkish bank allows me to transfer only ₺60,000 per day. To pay my rent and other expenses, I transferred ₺60,000 several t...

An unauthorized Wise account has been opened using my ID and selfie without my consent. I am deeply concerned about how Wise allowed this to happen without my phone or email verification. This is a serious security issue, and I demand that the account be immediately closed. I have never signed up f...

I used Wise to transfer money to an international developer for a software purchase. I initially funded my account and completed the payment. Later, I added more funds, but when the transaction was canceled, I attempted to withdraw my money. Instead of processing the refund, Wise started asking irre...

My Wise UK account is being closed as of May 4 for absolutely no valid reason. I run a business partnership, and there are no tax or exemption issues, yet my account is still being terminated without explanation. I submitted around 30 documents proving my business legitimacy, yet Wise ignored them ...

I've been a customer of Wise for about 5 years, and until now, I hadn't had any complaints. But tonight, I experienced a major issue that feels like a slap in the face. I have both personal and business accounts on Wise. I received a notification asking me to update my business address, or else I wo...

Wise has blocked my account and seized 250,000. They are not providing any explanation or response. What do they think of themselves? I want my money back. All I receive are automated responses. Has anyone managed to get their money back from this system? Do they not have customer representatives in...

I've been using Wise for years, and on May 10th, they closed my account after I transferred funds to a family member. (In the past 7 months, I transferred funds monthly, and all other payments were within my country.) Before Wise deactivated my account, they asked for a bank account where they could...

I attempted to open an account with Wise but unfortunately ran into an issue. It appears that my phone number was already in use by someone else. I can't believe this happened; are they opening the account without any security checks? So, if someone else is using my phone number, I am unable to use ...

I'm writing with deep concern and frustration regarding the abrupt closure of my Wise account and the subsequent withholding of my funds. This situation has left me financially stranded and utterly disappointed in Wise's handling of my account. Without any prior notice or explanation, Wise decided ...

I'm having a major headache trying to transfer money internationally using Wise. Here's the deal: My spouse previously used Wise, but for some reason, their account is no longer accessible. Now, when I try to create my own Wise account, the system mysteriously blocks me! This situation makes absolu...

They are banning Turkish people for no reason. They have started to scam people all the time who are living in Turkey, even though I'm residing in Hungary. They are useless; do not ever create an account with Wise if you don't want the same experience as I did. They are scammers and racis**.

Wise abruptly closed my account on July 19th, claiming that they couldn't provide service to North Cyprus. The real issue arose after my account was closed. They terminated three of my accounts, one of which was personal, but only one was refunded. The funds in my other two accounts are still frozen...

My Wise account was abruptly terminated, and I am now unable to access the funds in it. My remaining balance, which is made up of Euros and Danish Kroner, has yet to be delivered. I am desperate to know when they will reimburse the money they took from me because I have an immediate need for it. To ...

I made the decision to close my Wise account in Turkey and opened a new one in the United States using the same email. I had previously made two transfers without any issues. However, this time, I received a transfer from a local bank in America to my Wise account, but immediately after the funds we...

I have an international Wise account. My company sells on Amazon. In this regard, £177 has been deposited into my Wise account. However, my account was instantly blocked and my money was confiscated. This is very disturbing to me. I don't know why my Wise account was blocked and why my money was con...

My account was closed with all the money in it without any warning, warning or wrongdoing. I can neither log in to my account nor withdraw my money. This company pretends to offer you the opportunity to send money abroad cheaply and allows you to do so for a while. Then they close your account with ...