Hello, I live in Hungary and attempted to send ₺3,000 from my Wise account about 4 days ago. Including ₺100 in fees, the transaction should have gone through smoothly—but Wise blocked the transfer and suddenly froze my entire account.
Afterward, I was asked to submit additional verification, including my family’s bank statements and salary documents from the past year. I complied and sent everything through the appeal form, but it made no difference. My account is still frozen, and I now have ₺23,000 locked inside. I can’t access a single penny.
The app now warns me that my account will be permanently closed on June 21. I’ve been emailing Wise for days, but there’s been no meaningful update.
I will never use Wise again, but I demand that the ₺23,000 in my account be returned to me immediately. If I don’t receive a resolution soon, I will take legal action and file a complaint with the relevant authorities. I’m tired of being ignored.
On August 6, 2025, my Wise account was closed. The balances in my account—€13,976, 221,798 HUF, ₺500, and $1—have not been refunded to this day. I contacted Wise customer service, and they requested my account details for the refund process, which I provided. However, after that step, I received no ...
My Wise account has been frozen for an unreasonably long time. Two weeks ago, Wise informed me that the delay was caused by a technical issue, yet my account is still blocked and no progress has been made. I submitted all requested documents, and I even filed a formal complaint, but I have not recei...
I made the decision to close my Wise account in Turkey and opened a new one in the United States using the same email. I had previously made two transfers without any issues. However, this time, I received a transfer from a local bank in America to my Wise account, but immediately after the funds we...
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
I sent €1000 from Belgium to Turkey through Wise, and I seriously regret using this platform. The money hasn’t reached the recipient’s account, and worse, it hasn’t been refunded either. It’s just disappeared. This is not a small amount, and I have important payments to make. Wise’s failure to deli...
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