Wise Account Closed Without Explanation and Balance Not Received

My Wise account was closed on September 18 without any explanation or stated reason. I subsequently received an email informing me that the remaining balance in my account had been sent to my bank account. However, several days have passed and the money still has not reached my account.

Wise has provided no explanation as to why my account was closed. I request a detailed written explanation stating the reason my account was closed, a complete account statement covering the entire period from the date my account was opened, and the full return of the remaining balance held in my account.

If these requests are not addressed and my financial loss is not resolved, I intend to report the matter to the prosecutor's office and pursue all available legal remedies.

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