My Wise business account, registered in Canada, was suddenly deactivated on 8 December without any explanation being provided. Along with the deactivation, my USD balance of approximately $400–500 was blocked and I was not given any clear information about the reason. When I tried to understand what happened, I only saw a one‑click “appeal” option in my account and was not given any opportunity to provide an explanation or submit documents. I have not received any detailed email or message explaining why my business account was closed or what I need to do for a resolution, and my money is still being held by Wise. I kindly request that my blocked USD balance be refunded and transferred to my bank account as soon as possible, and that Wise provide clear information about why my account was deactivated and on what basis my funds have been retained.
I'm writing with deep concern and frustration regarding the abrupt closure of my Wise account and the subsequent withholding of my funds. This situation has left me financially stranded and utterly disappointed in Wise's handling of my account. Without any prior notice or explanation, Wise decided ...
My Wise account has been frozen for an unreasonably long time. Two weeks ago, Wise informed me that the delay was caused by a technical issue, yet my account is still blocked and no progress has been made. I submitted all requested documents, and I even filed a formal complaint, but I have not recei...
I've been using Wise for years, and on May 10th, they closed my account after I transferred funds to a family member. (In the past 7 months, I transferred funds monthly, and all other payments were within my country.) Before Wise deactivated my account, they asked for a bank account where they could...
I have an international Wise account. My company sells on Amazon. In this regard, £177 has been deposited into my Wise account. However, my account was instantly blocked and my money was confiscated. This is very disturbing to me. I don't know why my Wise account was blocked and why my money was con...
I used Wise to transfer money to an international developer for a software purchase. I initially funded my account and completed the payment. Later, I added more funds, but when the transaction was canceled, I attempted to withdraw my money. Instead of processing the refund, Wise started asking irre...
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