Wise Account Closed, Refund Request

11

I have a Wise business account that was blocked on 14/06/2026 due to an account verification review, and the issue is still continuing. Because of this block, my balance of 4,607 EUR is currently frozen and I cannot access or use these funds. For the verification process I have already provided all requested documents, including the Registration Act, proof of address, ID and KYC information. Despite submitting everything, Wise’s only reply has been that they are “working on it”, and there has been no clear resolution or timeline while my money remains inaccessible. I request that Wise urgently refunds the full frozen amount of 4,607 EUR to another account that I will provide, or otherwise offers a prompt and clear solution so that I can regain access to these funds without further delay.

TEMIMI
September 22 5:30 PM

My Wise business account was blocked on 14/06/2026 due to a verification review, freezing my balance of 4,607 EUR. I have submitted all required documents, but Wise only responded that they are ‘working on it.’ Since August 11, I have opened six claim tickets, and no solution or refund has been provided yet. My current request is to have the frozen amount refunded to another account.

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