I used Wise to transfer money to an international developer for a software purchase. I initially funded my account and completed the payment. Later, I added more funds, but when the transaction was canceled, I attempted to withdraw my money. Instead of processing the refund, Wise started asking irrelevant questions like requesting my payroll statement and inquiring how I earned my money.
I provided the necessary information, yet they ignored my emails and responded with generic, unhelpful replies. Eventually, they suspended my account without any explanation, and now my money is stuck inside.
I demand that Wise immediately refund my money and reopen my account. This is completely unethical and unacceptable. Wise must respond properly and stop withholding customers’ funds without valid reasons.
I have funds stuck in my Wise account, and for the past five months, I’ve received no response from their team. Despite repeatedly emailing them about the issue, I haven’t gotten any reply or assistance. I even tried reaching out from a different email, but they still ignored me. This lack of commu...
I made a transfer using Wise, and my bank showed that the money was sent. However, after contacting Wise, they told me the transaction was refunded—but I never received the refund! It has been three weeks now, and my money is still missing. Because of this issue, I’ve been left without funds, and Wi...
I'm writing with deep concern and frustration regarding the abrupt closure of my Wise account and the subsequent withholding of my funds. This situation has left me financially stranded and utterly disappointed in Wise's handling of my account. Without any prior notice or explanation, Wise decided ...
On June 6, 2025, I used my Wise account to transfer money internationally. The funds never reached the recipient by June 14th, so on Saturday, June 14th, I canceled the transaction. Now, I have absolutely no idea where my money is. This is completely unacceptable! This payment was crucial for my vi...
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
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