I have been using a Waterlife water purifier, and the last few weeks have been a nightmare. In September 2022, I asked for a new filter and had to wait days for it to come. After the change, there was too much water coming out, but when I called Waterlife, they said there was no problem. Even though we tried to get in touch with them many times, they never came to check on the device, and our water bills went up to 400-450 per month. We hired a master to check the plumbing and found that the problem was not with how it was installed. Even though Waterlife service staff said there was no problem, we found that the dirty water never stopped flowing. After many calls and tries, the service person finally came and replaced a broken part, but the problem kept coming back. We kept having low water flow, and the person who came to fix it said it was because of low mains pressure. This month, we got another bill for 350, but the water treatment device still didn't stop the dirty water. Even though we called the Waterlife center many times, they never called us back or gave us a solution. Waterlife's mistake has cost us about 1,500, including the cost of the installer, but they haven't taken responsibility or given us any money yet.
On July 21, 2025, I requested installation of my Waterlife water purifier—a unit I had purchased earlier and wanted mounted at my daughter’s home. The service team scheduled the appointment for Friday, but no technician ever arrived. When we called, they casually told us they actually visit that are...
I am a user of the Water Life non-electric pump home water purifier, and despite replacing the filters just four months ago, the water now comes out in a thin trickle. When I contacted the company to report the issue, I was told that a technician visit was required and that I would need to pay a 750...
We installed a Waterlife water purifier in my 70-year-old mother’s home, and after only one month of use, the device began malfunctioning. When the tank fills up, it fails to stop water intake or discharge, resulting in a water bill nearly three times higher than normal. We have already called the s...
Waterlife is a regrettable choice. They have an unprofessional system. They don't even listen to you on the phone; you speak, but on the other end, they're probably muting you. They claim you made a conversation you never had. Nobody ever called me to request an additional fee, yet I'm scolded on th...
On 29.11.2021, I purchased the Dyson Purifier Humidify+Cool Air Purifier. For the first year, it worked without any issues. We used it occasionally, not excessively. However, in the second year, the yellow light on the top started blinking. I followed the detailed cleaning instructions from the Dyso...
Comments