Waterlife Purifier Malfunctions After One Month, Causing High Water Bills and Repeated Service Calls

We installed a Waterlife water purifier in my 70-year-old mother’s home, and after only one month of use, the device began malfunctioning. When the tank fills up, it fails to stop water intake or discharge, resulting in a water bill nearly three times higher than normal. We have already called the service team four times, but each visit has been a complete waste of time. Every technician gives a different explanation of the problem, and instead of solving it, they only add to our frustration. To make matters worse, the technicians are often untrained, rude, and unprofessional, which makes the situation even harder to tolerate. What should have been a reliable system has turned into a constant source of stress, especially for my elderly mother who has to deal with this every single day. I strongly emphasize again that the technical service team’s disrespectful behavior is unacceptable, and I demand a proper repair or replacement of the unit without further delays.