We installed a Waterlife water purifier in my 70-year-old mother’s home, and after only one month of use, the device began malfunctioning. When the tank fills up, it fails to stop water intake or discharge, resulting in a water bill nearly three times higher than normal. We have already called the service team four times, but each visit has been a complete waste of time. Every technician gives a different explanation of the problem, and instead of solving it, they only add to our frustration. To make matters worse, the technicians are often untrained, rude, and unprofessional, which makes the situation even harder to tolerate. What should have been a reliable system has turned into a constant source of stress, especially for my elderly mother who has to deal with this every single day. I strongly emphasize again that the technical service team’s disrespectful behavior is unacceptable, and I demand a proper repair or replacement of the unit without further delays.
On July 21, 2025, I requested installation of my Waterlife water purifier—a unit I had purchased earlier and wanted mounted at my daughter’s home. The service team scheduled the appointment for Friday, but no technician ever arrived. When we called, they casually told us they actually visit that are...
I am a user of the Water Life non-electric pump home water purifier, and despite replacing the filters just four months ago, the water now comes out in a thin trickle. When I contacted the company to report the issue, I was told that a technician visit was required and that I would need to pay a 750...
We recently bought an Arçelik brand washing machine for my mother, but it started malfunctioning in different areas. We've lost count of how many times the service team has come to our home. The problem is visible in the video I shared. How normal can it be for a brand-new product to have multiple i...
I have been experiencing continuous hot water fluctuations in my device. Despite raising this complaint twice before, the technical service representatives who visited my home blamed the issue on my plumbing system. They attempted to diagnose the problem by merely inspecting the device's display, wi...
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