On July 21, 2025, I requested installation of my Waterlife water purifier—a unit I had purchased earlier and wanted mounted at my daughter’s home. The service team scheduled the appointment for Friday, but no technician ever arrived. When we called, they casually told us they actually visit that are...
We installed a Waterlife water purifier in my 70-year-old mother’s home, and after only one month of use, the device began malfunctioning. When the tank fills up, it fails to stop water intake or discharge, resulting in a water bill nearly three times higher than normal. We have already called the s...
I am a user of the Water Life non-electric pump home water purifier, and despite replacing the filters just four months ago, the water now comes out in a thin trickle. When I contacted the company to report the issue, I was told that a technician visit was required and that I would need to pay a 750...
Waterlife is a regrettable choice. They have an unprofessional system. They don't even listen to you on the phone; you speak, but on the other end, they're probably muting you. They claim you made a conversation you never had. Nobody ever called me to request an additional fee, yet I'm scolded on th...
I have been using a Waterlife water purifier, and the last few weeks have been a nightmare. In September 2022, I asked for a new filter and had to wait days for it to come. After the change, there was too much water coming out, but when I called Waterlife, they said there was no problem. Even though...