After just 10 days of using my Uption account, you suddenly restricted it for no clear reason. I woke up one morning, and my account was blocked with ₺270,000 still in it! What possible justification could you have? From now on, I won’t trust you with my money. You’ve seriously disappointed a loyal customer, and no excuse will make sense to me. If there’s something suspicious, you should report it to the relevant authorities, like MASAK. You’re not the law, so you can’t just freeze people’s accounts on a whim. Your customer service is a joke—when I call, I get robotic responses that do nothing. Who are these “necessary teams” you claim are reviewing my account? What are they even investigating? There are only 20-30 transactions in my account, which a 10-year-old could review in an hour. I don’t believe you’re being honest. Do you profit from freezing accounts and using the money? I demand to know why my account was blocked. The way you’re operating, your business in Turkey should be shut down, but since we’re in a banana republic, you get away with freezing people’s money for no reason. Whether you unblock my account or not, I’m instructing my lawyer tomorrow to sue you for everything possible. Goodbye.
I have only had my Uption account for 2 to 3 months, and despite making just 10 to 15 transfers totaling around ₺2,000 to ₺5,000, my account was suddenly blocked without explanation. When I asked why, they said the relevant department is reviewing my account, and this process will take at least two ...
On June 8th, I used my credit card to deposit ₺4,000 into my Uption account. The payment was successfully charged to my card and reflected in my bank statement. However, it has now been over two days and the funds have still not been credited to my Uption account. I cannot access the money I paid, a...
I trusted the Uption Card and loaded $2000 into my account, intending to use it for USD transactions. However, when I tried to make a purchase, the transaction failed multiple times. Then came the real shock, when I logged into my account, I saw that my USD balance had been automatically converted t...
Hello, I received an EFT transfer of ₺100,000 to my Uption account, but immediately after, my account was blocked. I am unable to access my funds, and this is causing serious issues for me. I have tried contacting customer support, but I am not getting any clear answers. I need my money to be retur...
On June 5, 2025, I made a ₺1,900 deposit to my Uption account using my credit card. The amount was successfully deducted from my card, but the funds never appeared in my Uption balance. Since then, I’ve been trying to contact customer support—but with zero success. Their phone line keeps me waiting...
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