Since approximately April 15, I have been experiencing ongoing difficulties with the return of a Bosch washing machine t...hat I purchased through Trendyol under order number 11103072155. Although I have obtained five separate return codes for the product, Ceva Logistics has repeatedly stated that the
I purchased a washing machine via Trendyol, and its delivery was handled by CEVA / Borusan Logistics. Today, the product... was brought to my address in Konyaaltı / Antalya, but the delivery was not carried out properly. The delivery personnel refused to carry the washing machine up just four small sta
On 30 March, I purchased a Grundig brand washing machine from the Media Markt online store. At the time of placing the o...rder, the estimated delivery date was shown as 1 April, but today is 4 April and the product has still not been delivered. In the cargo tracking, it is shown that the Ceva vehicle
"My package arrived on March 26, 2026."
I ordered an Argimo brand children’s bunk bed from Trendyol, shipped via Ce...va. The shipment with tracking number UT0292446 has not been delivered sinc
I requested a return pickup for an item delivered to me via Ceva Cargo, but although nearly two weeks have passed, no on...e has come to collect the package and it is still waiting with me. As of Wednesday, November 12, I have been expecting the return to be picked up. When I spoke with customer servic
On October 9, 2025, I purchased a furniture item from Trendyol, which was shipped via Ceva with the tracking number UT01...36032. Although the system showed “out for delivery” on October 22, 2025, as of today, November 4, 2025, I still haven’t received my package. During this time, I called Ceva custom
I am trying to return damaged goods that were delivered by Vivense. Vivense works with Ceva Logistics, a company that is... nearly impossible to reach. Because of this, I haven’t been able to send the package back. I’ve been stuck with these large boxes in my home for a long time, and it’s honestly emb
We are a store that sells through Trendyol. We sent the oven order with Ceva, the product only went to the branch and si...nce it was canceled, we asked for it to be brought back to us. The product only went to the branch, it was not even shipped, but when it was brought back to us, the oven glass was
"Dear Customer, Your return has been processed. Kind regards, CEVA Logistics"
As of today, 20.03.2025 at 10:00 AM, according to the information I receive...d from Ms. Ö**** at Ceva General Directorate, one of my three shipped packa
I would like to report the issues I encountered during the delivery of my package, which has the tracking number VD04837...52, handled by CEVA Logistics in Turkey. Since my residence is located within a gated community, vehicle entry is usually restricted, and I normally receive deliveries at the site
Dear CEVA Logistics Global Team, I am writing to express my deep disappointment with CEVA Turkey’s service. I placed an ...order that was supposed to be delivered to my address, but I was later informed that CEVA does not deliver to my region. This is extremely frustrating as CEVA is a globally recogni
"Thank you for the information."
I bought a product from the seller's website of Koçtaş, and even though it ...has been marked as "out for delivery" for several days, the Ordu branch has
Dear Sir/Madam, I hope this message finds you well. I am writing regarding the shipment with tracking number TR0614330, ...which was purchased from Trendyol and is currently being handled by Ceva Ltd. Şti. According to the tracking information, our package has been held at the Bayraklı distribution cen
On the 22nd, the product arrived at their plant. They say they will deliver it on the 27th. We're only 10 kilometers apa...rt. This is ludicrous. I've never dealt with a worse logistics firm. I've alerted the firm, and I'll return the stuff. This is intolerable! I will take this problem to the Turkish
I purchased a product from Trendyol's online store for ₺37,490.00 on December 27, 2023. However, as of January 16, 2024,... the item has not yet reached me. The logistics company Ceva has failed to deliver the product due to its technical equipment shortcomings. Despite my lack of request, the driver c
Hey everyone, I want to share a scary story about my Toshiba TV that I bought from Trend Regret (Trendyol). I bought a r...eally nice 70-inch TV on November 21st, and it was delivered to me by Ceva on November 28th. On December 2nd, Vestel's tech team reported that a panel was broken during setup. I ta
They just randomly switch up the delivery dates for the stuff you bought. It's definitely not a fancy company, ain't gon...na think about buying from any seller linked to those unprofessional companies ever again. If you check out the gripes about the company, you'll totally get what's going on, it rea
Ceva logistic lost my cargo, it has been 12 days and my cargo is not delivered. The products I bought from Vivense were ...delivered to Ceva cargo with the tracking code MN025932. The products arrived in my city of residence but are not delivered. When I called and asked, they were waiting for the miss
Ceva's employees have displayed extreme disrespect, and it seems that they don't value people at all. Frankly, I'm baffl...ed by how an international company can employ individuals who are so disrespectful and incompetent. It's disheartening to see this lack of values and respect for people, and it mak
Ceva Logistics failed to pick up the package as promised from my address three times. I am unable to establish a communi...cation channel with them. I requested a refund due to a defective product I purchased from Trendyol. It was stated that Ceva Logistics would arrange a pickup from my address. Howev
"Thank you"
On August 22, 2023, my Vivense wardrobe and bed base were delivered to Ceva Logistics. I was supposed to get the package... between August 29 and September 4, 2023. Ceva, on the other hand, claimed that one of the ten packages that were supposed to be delivered was stuck at the transfer center in Bursa
