Ceva

I requested a return pickup for an item delivered to me via Ceva Cargo, but although nearly two weeks have passed, no one has come to collect the package and it is still waiting with me. As of Wednesday, November 12, I have been expecting the return to be picked up. When I spoke with customer servic...

I cannot get any information regarding my Ceva Cargo shipment with tracking number Kv0076904. It was supposed to be delivered on November 13, but since November 17, the package has neither been delivered nor have I received any updates. Even though I’ve called customer service multiple times, no one...

On November 19, 2025, I received a call at 13:46 from Ceva regarding the delivery of my product from Vivense, tracking number vd0507706. The delivery agent, calling from the number 0535 441 39**, asked, “I’m bringing your shipment, are you home?” Since I was at work, I told him my mother was at home...

The order I placed on November 10 was handed over to Ceva on November 14, but my package still hasn’t been delivered. My tracking number is 7350027783413569. The shipment has been in transit for a week, and for the last three days, there has been no movement at all. I haven’t received any SMS update...

On October 9, 2025, I purchased a furniture item from Trendyol, which was shipped via Ceva with the tracking number UT0136032. Although the system showed “out for delivery” on October 22, 2025, as of today, November 4, 2025, I still haven’t received my package. During this time, I called Ceva custom...

I am trying to return damaged goods that were delivered by Vivense. Vivense works with Ceva Logistics, a company that is nearly impossible to reach. Because of this, I haven’t been able to send the package back. I’ve been stuck with these large boxes in my home for a long time, and it’s honestly emb...

We are a store that sells through Trendyol. We sent the oven order with Ceva, the product only went to the branch and since it was canceled, we asked for it to be brought back to us. The product only went to the branch, it was not even shipped, but when it was brought back to us, the oven glass was ...

I would like to report the issues I encountered during the delivery of my package, which has the tracking number VD0483752, handled by CEVA Logistics in Turkey. Since my residence is located within a gated community, vehicle entry is usually restricted, and I normally receive deliveries at the site ...

Dear CEVA Logistics Global Team, I am writing to express my deep disappointment with CEVA Turkey’s service. I placed an order that was supposed to be delivered to my address, but I was later informed that CEVA does not deliver to my region. This is extremely frustrating as CEVA is a globally recogni...

I bought a coffee table and a TV unit from Vivense and reached out via email to cancel the assembly for the TV unit and return the coffee table. Unfortunately, I have yet to receive a refund, and my attempts to return the coffee table have been ignored. I'm frustrated because Ceva, the delivery comp...

Dear Sir/Madam, I hope this message finds you well. I am writing regarding the shipment with tracking number TR0614330, which was purchased from Trendyol and is currently being handled by Ceva Ltd. Şti. According to the tracking information, our package has been held at the Bayraklı distribution cen...

On the 22nd, the product arrived at their plant. They say they will deliver it on the 27th. We're only 10 kilometers apart. This is ludicrous. I've never dealt with a worse logistics firm. I've alerted the firm, and I'll return the stuff. This is intolerable! I will take this problem to the Turkish ...

I purchased a product from Trendyol's online store for ₺37,490.00 on December 27, 2023. However, as of January 16, 2024, the item has not yet reached me. The logistics company Ceva has failed to deliver the product due to its technical equipment shortcomings. Despite my lack of request, the driver c...

Hey everyone, I want to share a scary story about my Toshiba TV that I bought from Trend Regret (Trendyol). I bought a really nice 70-inch TV on November 21st, and it was delivered to me by Ceva on November 28th. On December 2nd, Vestel's tech team reported that a panel was broken during setup. I ta...

They just randomly switch up the delivery dates for the stuff you bought. It's definitely not a fancy company, ain't gonna think about buying from any seller linked to those unprofessional companies ever again. If you check out the gripes about the company, you'll totally get what's going on, it rea...

Ceva logistic lost my cargo, it has been 12 days and my cargo is not delivered. The products I bought from Vivense were delivered to Ceva cargo with the tracking code MN025932. The products arrived in my city of residence but are not delivered. When I called and asked, they were waiting for the miss...

Ceva's employees have displayed extreme disrespect, and it seems that they don't value people at all. Frankly, I'm baffled by how an international company can employ individuals who are so disrespectful and incompetent. It's disheartening to see this lack of values and respect for people, and it mak...

Ceva Logistics failed to pick up the package as promised from my address three times. I am unable to establish a communication channel with them. I requested a refund due to a defective product I purchased from Trendyol. It was stated that Ceva Logistics would arrange a pickup from my address. Howev...

On August 22, 2023, my Vivense wardrobe and bed base were delivered to Ceva Logistics. I was supposed to get the package between August 29 and September 4, 2023. Ceva, on the other hand, claimed that one of the ten packages that were supposed to be delivered was stuck at the transfer center in Bursa...

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