Under Armour shoes tore within months and blamed me, how can I get support?

I have been a long-time customer of Under Armour and have trusted the brand for its quality, but my walking shoes developed noticeable defects in what I consider a relatively short period. I purchased the shoes about 15 months ago from the İzmit Outlet Center store, and they were not heavily used—on...

About a year ago, I purchased a pair of shoes for everyday use from the Under Armour store at Viaport Mall. Although the product comes with a two-year warranty, tears developed in both the inner lining and upper parts of the shoes on both the right and left sides within a short period of time. Firs...

About eight months ago, I purchased a pair of Under Armour Phade RN 3 sneakers from the Boyner store at Diyarbakır Ceylan Karavil Mall for approximately $81. About a month ago, the right shoe started coming apart on both the inner and outer sides without any impact or external damage. Considering ho...

Under Armour’dan Ağustos 2024’te hovr model iki farklı renkte ayakkabı aldım. Her iki ayakkabıyı da işim gereği dönüşümlü olarak kullandım. Ancak beyaz olan modelde yaklaşık bir yıl sonra arka topuk kısmında parçalanma oluştu ve bu bölge ayağımı yara yapmaya başladı. Ayrıca bağcık takılan yerlerin k...

I bought a pair of white sneakers directly from Under Armour’s official website. However, within just about a month, the inner sole of the shoes started to tear. I sent the product in for inspection, but it was returned to me with the claim that it was a “customer fault.” Customer service never cont...

On March 20, I purchased a pair of Under Armour shoes from Amazon. Even though I only used them for regular daily wear and never subjected them to unusual conditions, a tear appeared on the outer right side of the shoe after about four months. When I first received the product and during the initial...

I purchased a pair of Under Armour shoes from the Viaport outlet store and started wearing them recently. However, I experienced severe discomfort and heel pain right from the beginning. I’ve worn the shoes only five times, and the issue persisted each time, making them unwearable. I returned to th...

I purchased a pair of Under Armour shoes from the Boyner website, and I deeply regret it. The shoes caused serious injuries to my feet. It’s not just a matter of the back of the shoe rubbing—the front feels like it's made of steel, protruding and digging into my toes painfully. On top of that, they ...

We recently purchased 6 pairs of shoes from Under Armour, but the quality has been shockingly poor. Within just 2 months, 2 out of the 6 pairs developed tears in the heel area, where the fabric and padding completely ripped. One of the defective pairs was already returned 15 days ago. Today, the sec...

I purchased a pair of Under Armour sneakers from Boyner, expecting a premium product from a globally trusted brand. Shockingly, the shoes began to deform in less than a month. I immediately sent them in for a return or exchange, but Boyner denied my request without offering a valid explanation. How...

I bought a pair of Under Armour shoes from the Viaport store, and after only 3 months of occasional use, the seams started to come apart. I returned the shoes for inspection, expecting a reasonable resolution under the 2-year warranty. However, they sent back a report stating that the damage was not...

On May 24, 2024, I purchased a pair of Under Armour training shoes from Boyner Online for ₺2,312 (Order No: 1029113736). Despite the shoes having a 2-year warranty and the seller being a well-established retailer like Boyner, my claim for warranty coverage was denied—twice. After less than a year of...

Dear Under Armour, Roughly three months ago, I purchased a pair of Under Armour shoes, trusting the quality your brand represents. However, I was extremely disappointed when the lace area tore apart far too quickly. Upon close inspection, I realized the eyelet section wasn’t even stitched—it was on...

About six months ago, I bought a pair of Under Armour athletic shoes for my daughter. Recently, when I picked them up to wipe them down, I noticed that the inner lining was torn—especially around the heel and toe areas. The damage was clearly on the inside, not something caused by external factors. ...

I purchased a pair of Under Armour shoes, expecting durability and quality. However, in less than six months, the inner lining tore, the edges started coming apart, and the toe area began to separate. This level of wear in such a short time is completely unacceptable. I sent the shoes in for inspec...

I bought a pair of Under Armour shoes 7 months ago, and despite not wearing them daily, they wore out way too fast. Since they have a 2-year warranty, I sent them to Under Armour for inspection, expecting a replacement or refund. Instead, I received an email stating there was no manufacturing defec...

In March 2024, I purchased a pair of Under Armour Curry basketball shoes for my son for ₺4,500. He owns two other pairs and rotates them, only wearing these once a week for one-hour indoor basketball training sessions. In total, he has worn them about 20 times. Recently, a sharp plastic piece insid...

On January 15, 2023, I purchased a pair of UA HOVR Omnia sports shoes, as shown in the attached invoice. Like many other complaints I’ve seen, I experienced discomfort due to a noticeable metal piece inside the fabric, which causes significant foot pain. This is clearly a design defect, as the metal...

This was my first time using Under Armour, and it’s been a huge disappointment. After just three months of light use, the mesh on the left shoe ripped, leaving a visible hole. Meanwhile, the right shoe remains perfectly fine, which makes no sense to me. I sent the shoes for warranty evaluation, expe...

In July, I purchased a pair of Under Armour sneakers for ₺6250. Since it was summer, I didn’t wear them, and by winter, I had worn them fewer than ten times. Despite this minimal use, both shoes have torn at the heels, exposing metal parts and rendering them unwearable. I sent the shoes for inspect...

I am deeply frustrated with the inconsistent responses to my warranty claims for my Under Armour shoes. Previously, I submitted a request for repair under form number 1-40272 due to tearing around the lace edges and the inner heel. The issue was deemed valid, and I received a replacement. However, t...

I purchased Under Armour shoes, trusting the brand, but my experience has been deeply disappointing. Initially, the shoes were defective, and my replacement request was rejected. After escalating the matter to the consumer arbitration board, I finally received a replacement. However, just three mon...

I recently purchased two pairs of Under Armour athletic shoes from Amazon—one for myself and one for my son. In an incredibly short time, the inner lining on both pairs wore through completely, particularly under the heel and toe areas. The shoes are clearly defective, with noticeable wear despite m...

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I recently purchased a pair of shoes from an Under Armour store, expecting the quality that the brand is known for. Shockingly, the shoes started showing signs of deformation within just one day. The inner side cushions tore, and the overall structure began to deteriorate. We chose Under Armour beca...