Under Armour Sneakers Cause Painful Foot Wounds, Store Denies Claim Twice

4

An athletic shoe I bought from the Under Armour store at Zorlu AVM in Beşiktaş, Istanbul, started causing serious wounds on the toes of my left foot. Every time I wore the shoe, painful sores formed on my toes, and I personally showed this to the store employees.
When I took the product to the store, they told me they could only send it in for inspection. The shoe went through inspection twice, and I received a rejection each time. Despite this, and despite showing the staff the wounds on my foot, no solution was offered; they simply kept sending it back for further inspection. Right now it's in for a third inspection, and even though no one has explicitly told me it will likely be rejected again, the way this process has gone strongly suggests that's what's coming.
For a product that has affected my foot health this negatively, I refuse to accept being rejected over and over again, despite still having my receipt in hand. Because this shoe model has caused wounds on my foot, I believe the product is defective, and I am requesting an exchange for the shoe so that this problem can be resolved.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Under Armour Walking Shoes Fall Apart After Limited Use

23

I have been a long-time customer of Under Armour and have trusted the brand for its quality, but my walking shoes develo...

Under Armour Fails to Honor Warranty for Running Shoes

20

I purchased a pair of Under Armour running shoes, and despite using them for only 3-4 months, the side of the shoe began...

Under Armour Fails to Honor Warranty for Running Shoes
Under Armour Fails to Honor Warranty for Running Shoes
Under Armour Fails to Honor Warranty for Running Shoes
Under Armour Fails to Honor Warranty for Running Shoes