I am deeply frustrated with the inconsistent responses to my warranty claims for my Under Armour shoes. Previously, I submitted a request for repair under form number 1-40272 due to tearing around the lace edges and the inner heel. The issue was deemed valid, and I received a replacement. However, the replacement shoes developed the same problem—tears along the lace edges and the heel area.
This time, with form number 1-43499, my claim was rejected, stating there’s no production defect. How can the same issue be approved once and then denied for the same product? Do I really need to escalate this to the Consumer Arbitration Committee to get fair treatment? I expect Under Armour to reevaluate this and resolve the matter promptly.
I purchased a pair of Under Armour running shoes, and despite using them for only 3-4 months, the side of the shoe began to tear. As someone who runs daily and owns multiple pairs of running shoes, I know how to properly care for my footwear, and I even have backup pairs I keep in storage. When I to...
I purchased Under Armour shoes, trusting the brand, but my experience has been deeply disappointing. Initially, the shoes were defective, and my replacement request was rejected. After escalating the matter to the consumer arbitration board, I finally received a replacement. However, just three mon...
Dear Under Armour, Roughly three months ago, I purchased a pair of Under Armour shoes, trusting the quality your brand represents. However, I was extremely disappointed when the lace area tore apart far too quickly. Upon close inspection, I realized the eyelet section wasn’t even stitched—it was on...
This was my first time using Under Armour, and it’s been a huge disappointment. After just three months of light use, the mesh on the left shoe ripped, leaving a visible hole. Meanwhile, the right shoe remains perfectly fine, which makes no sense to me. I sent the shoes for warranty evaluation, expe...
I purchased a pair of Under Armour shoes, expecting durability and quality. However, in less than six months, the inner lining tore, the edges started coming apart, and the toe area began to separate. This level of wear in such a short time is completely unacceptable. I sent the shoes in for inspec...
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