On July 9, 2023, I purchased a connecting flight ticket from Igdır to Istanbul via Ankara on the Turkish Airlines website, using the same PNR number. I completed my flight, but to my dismay, my suitcase never arrived. With my house keys inside the missing bag, I found myself unable to go home. Desperate, I approached a baggage attendant at Istanbul Airport who made numerous attempts to contact Ankara Airport, but no one answered the phone. Exhausted from my connecting flight, I felt stranded and helpless. My clothes, perfumes, personal hygiene items, and belongings were all in that suitcase. Although a complaint has been filed, there is no certainty as to when it will be located. Today, I could have purchased a ticket with p** Airlines, but I chose to fly with what I thought was a world-class carrier, Turkish Airlines. Now, I deeply regret that decision. I have work tomorrow and urgently need my belongings, but I'm stuck here at the airport, feeling both financially and emotionally devastated. I am eagerly awaiting the arrival of my luggage while enduring the exhaustion and frustration caused by this airline. This costly experience has left me utterly disappointed, and I vow to never choose Turkish Airlines again. I am suffering both financially and emotionally, clad in sweaty and dirty clothes, anxiously waiting for my baggage, regretting the moment I spent 2,247.81 TL on what I thought was a renowned airline. This ordeal has truly drained me.
On August 18, 2023, I traveled with Turkish Airlines from Toronto to Istanbul to Antalya. Despite checking in three suitcases, I received only two. A report was filed at Antalya airport. I was informed that I needed to follow up with Antalya Airport within five days, and if no resolution was found, ...
My luggage was damaged during my return flight from Antalya to Istanbul on August 19, 2023. I promptly filed a report, and the following day, I filled out Turkish Airlines' online baggage irregularity form. They eventually asked for the baggage receipt, but I explained that there was none because I ...
On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for it at the airport without success. Despite my attempts to file a report with the baggage claim unit, no report was filed. Our phone numbers were taken, and we were told that this ...
On July 17, 2024, I flew from Istanbul Airport to Izmir Adnan Menderes Airport on Turkish Airlines flight TK2312, departing at 08:00 AM. The flight landed at 09:15 AM, and I waited approximately 45 minutes for my luggage. During this time, I asked the Turkish Airlines staff why my luggage had not ar...
In March 2023, I traveled with Turkish Airlines. When I received my baggage, I noticed it was damaged. My Polo brand suitcase, valued at ₺1300, was re...
Comments