My misplaced luggage has been undeliverable for days, and I'm at a loss for words. They initially promised to deliver it to my address within two days. However, after two days of waiting, I was informed that my luggage had arrived and would be delivered the following day. It's the third day, and my luggage is still missing. To make matters worse, they appear to be playing games, casually stating, "We couldn't find you," or "We might come at 2 in the morning." This ordeal has been extremely aggravating. My luggage is essential to me, and their lack of urgency is unacceptable. Excuses and delays irritate me, and I demand immediate action. It's past time they tracked down my luggage and delivered it on time, without further delay or inconvenience.
I am extremely frustrated with Turkish Airlines as they have failed to deliver my suitcase despite their promises. Today, when I called, they nonchalantly mentioned that the shipment might have already been sent, as they couldn't locate my file. Now, they guarantee that it will be sent tomorrow. Eve...
THY lost my luggage. On 01.09.2023, I had a connecting flight from Edremit to Istanbul at 15:30 and then from Istanbul to Gaziantep at 18:00. We arrived in Gaziantep at 20:30, but my luggage was missing. A staff member at the lost baggage counter took my information. When I asked when it would arriv...
During my New York - Istanbul flight with a layover in Copenhagen, my luggage was left in Copenhagen. Although I was informed that my luggage would be sent to my address the next day, it was dispatched two days later, and I was never updated about its status unless I chased it myself. The file numbe...
I am quite dissatisfied with my recent experience on Turkish Airlines. I checked two luggage at Istanbul Airport for my flight to Dalaman, but only one suitcase arrived. The personnel was unable to explain why my second suitcase was missing and informed me that it would be sent on the next evening f...
On August 16th, I flew with Turkish Airlines (THY), but my luggage went missing, much to my dismay. It's been 45 days and my suitcase has still not been found. I have yet to receive a response after 14 days of redirecting my case to the compensation department. Turkish Airlines has completely let me...
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