During my New York - Istanbul flight with a layover in Copenhagen, my luggage was left in Copenhagen. Although I was informed that my luggage would be sent to my address the next day, it was dispatched two days later, and I was never updated about its status unless I chased it myself. The file number provided to me had no updates. No one called to check if I was home. You made a mistake, ruined my vacation, and I spent a whole day waiting for my luggage! You still tell me it could be delivered by midnight, without any clear delivery time! Shame on a company like yours, claiming to be one of the best in the world. Ms. B**** from 0212 463 65 18 says the luggage is still out for delivery. If this luggage doesn't arrive by midnight, who will be responsible? Who will cover my two days of expenses and inconvenience? Provide a clear response now.
On my return flight from Cyprus to Istanbul with Turkish Airlines, my baggage was supposed to be delivered to Istanbul Airport but was instead sent to Sabiha Gokcen Airport. I was told that it would be delivered to my home by 1 PM, but it still hadn't arrived by 2 AM, and no information was provided...
I flew with Turkish Airlines on October 5th from Bologna to Istanbul. Upon arrival, I was informed that the luggage was not loaded and would be delivered to our home later. On October 6th, around 9 PM, someone claiming to be from the courier company called to say they were on their way. After not ar...
On January 28th, during my flight from Istanbul to Antalya, my luggage was lost on the first day. I had to spend the first day of my 5-day vacation without my luggage and deal with this issue. I was extremely embarrassed at the airport. The next day, when my luggage arrived, it was completely broken...
Today, I arrived in Istanbul on Turkish Airlines flight TK2265 from Edremit at 10:30. The plane landed at Istanbul Airport at 11:20 but spent half an ...
I am writing to express my deep disappointment with Turkish Airlines following my recent flight from Istanbul to New York on July 27th. I am extremely dissatisfied with the handling of my lost luggage incident. Despite immediately filing a lost luggage report at the airport with all necessary docume...
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