I accidentally purchased a flight ticket for June 8, 2025, through their website, when I actually intended to fly on July 8th. Immediately after the purchase, I contacted Trip.com to request a cancellation and a date change. However, my cancellation request was denied, and they have offered absolutely no solution for changing the date.
This is completely unacceptable. The ticket remains unused, no service was rendered, and I've been left stranded and out of pocket. I've paid for a flight that I cannot use due to a simple date error, and Trip.com is refusing to help.
Trip.com, I demand the immediate cancellation of this transaction and a full refund! I've provided all the necessary documents to prove my case. Rectify this error now and return my money!
On July 8, 2025, I was attempting to check in for my connecting flight from Tokyo to Istanbul when I was shocked to discover that Trip.com had canceled my ticket without informing me. I was left stranded at the airport, with no prior email, message, or app notification about the cancellation. This ...
I booked a flight three months in advance, and now I need to either change my ticket or cancel it entirely. However, these options are completely unavailable, and I'm receiving absolutely no help whatsoever. The site has a cancellation section, but it's utterly useless; I can't process anything the...
On July 8, 2025, I purchased a flight ticket through the MyTrip mobile app. The payment was successfully processed and deducted from my account, yet my booking was never confirmed. When I contacted customer service, I was told that they supposedly “didn’t receive the payment” and that the reservatio...
I purchased a flight ticket from Trip.com for Jetstar Asia on June 15, 2025, paying $540 for what I thought would be a safe and hassle-free booking. Unfortunately, shortly before my travel date, the airline ceased operations, and my flight was canceled. Although the cancellation was beyond my contro...
I purchased a round-trip ticket from Istanbul to Thailand through Trip.com, but the return flight’s connecting leg was canceled. The app offered a rescheduled date of February 27, 2025, while my original flight was on February 2, 2025. No same-day alternative was provided, completely disrupting my t...
Comments