I have been purchasing hosting services from GoDaddy for a long time. In the past, phone support was available for all transactions and issues. However, when I called today, I was told that voice support is no longer provided to users in Turkey and that communication is now limited to chat only. Yet I was unable to access the chat screen through the provided URL, which means I could not reach the company at all.
My customer number is 97765032. Even though I pay hosting fees that are nearly four times higher than what new users pay, I cannot access even the most basic communication and support channels. Given the current situation, the only option seems to be transferring my hosting to another provider, but no phone support is available to assist with the migration process either.
I request that GoDaddy reinstate phone support for customers in Turkey, urgently fix the non-functioning chat access, adjust the significantly higher hosting fees charged to long-term customers to more reasonable levels, and provide effective assistance to customers who wish to transfer their hosting services.
I accidentally purchased the “Web Hosting Economy” package through GoDaddy. As soon as I realized my mistake yesterday, I tried to cancel the order and request a refund, but I have not been able to start the refund process through the system in any way. There is no live chat option or refund reques...
I have been experiencing serious issues for a long time with the email service I purchased through GoDaddy Turkey. During email setup I constantly run into problems and have to seek support every single day. Despite reaching out to online support repeatedly, I am never given clear or correct answers...
On October 29, 2025, I purchased the domain name “ghostywear.shop” through GoDaddy. I am able to log into the site without any issues; however, when I try to make changes to my domain and enter the one-time verification code that is sent to me, the system gives an error. After a certain number of at...
To ask a question/consult about the products in my account (website live), at 18:50 on 4.5.23, call the Godaddy call center; I contacted Mr. Ö**** from the call center; I asked the question, but Ö**** went further and marketed some products without telling me and I accepted; After I had a talk with ...
Dear GoDaddy Support Team, I’m writing to express serious concerns about the domain name search and purchase process on your platform. After extensive use, I’ve noticed a recurring and deeply troubling pattern: domain names that I personally search for—whether through your search bar or while explo...
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