Trip.com Won’t Modify My Hotel Reservation

Diyot
Trip.com
February 12, 2025 12:44 PM65

I booked a one-night stay at Petra Inn Cappadocia through Trip.com for check-in on February 14 and check-out on February 15. However, I now need to reschedule my reservation for a later date.

Despite multiple attempts to contact Trip.com customer service, I have received no helpful response. The hotel itself confirmed that changes are possible but stated that the modification must be handled through Trip.com. Yet, Trip.com refuses to assist me and has not communicated with the hotel.

I urgently demand that my reservation be rescheduled as soon as possible. This lack of support is unacceptable. Trip.com, take action now!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Trip.com won’t change the dates for my wrong hotel booking, even with availability; how can I resolve this?

11 Complaint

Is Trip.com reliable for hotel bookings and date changes?

3 Complaint

Similar Complaints

Trip.com Refuses Date Change for Wrong Hotel Booking

Volkan
Trip.com
September 29, 2024 7:34 PM112

I accidentally made a 2-room, 4-night reservation for the wrong dates through Trip.com. When I tried to correct the date...

Unable to Contact Agoda for Date Change on Wrong Reservation

Nurdoğan
Agoda
December 7, 2024 1:29 AM166

I accidentally made a reservation with the wrong dates through Agoda, assuming the system would automatically update the...

Trip.com Won't Let Me Change or Cancel My Flight

Süleyman
Trip.com
June 13, 2025 5:29 PM85

I booked a flight three months in advance, and now I need to either change my ticket or cancel it entirely. However, the...

Agoda Reservation Date Change Issue – No Support from Hotel or Agoda

Melisa
Agoda
March 9, 2025 12:31 PM105

I booked a hotel through Agoda but encountered a frustrating issue when trying to change my reservation date. Due to mis...