On December 9, 2025, I used the Tracelo Help service through Tracelo’s official website to try to locate my lost phone. The site stated that the service fee would be ₺50, which I agreed to.
However, without entering any card details or providing confirmation, Tracelo wrongfully charged ₺950 directly from my Kuveyt Türk bank account. I did not receive any invoice, customer number, or order confirmation regarding this transaction.
This is an unauthorized and unfair withdrawal. I request that Tracelo immediately refund the ₺950 taken from my account without consent.
After I lost my phone, I desperately searched online for solutions to locate it. During this stressful time, I logged into a site that appeared to help with tracking phones. Later, I discovered that Tracelo had withdrawn ₺49 from my account not once, but twice—on May 8 and May 18, 2025. I never aut...
Tracelo continues to charge my credit card without my approval after I initially purchased their service. I signed up for their phone tracking program for ₺21, hoping to locate my lost phone. However, I quickly realized that the service was completely useless and did not work as advertised. I never...
For the past five months, Tracelo has been charging ₺949 from my account without my knowledge. Since this was a card I rarely use, I only noticed when a payment delay occurred. I have never authorized these transactions, and I consider this an unauthorized withdrawal from my account. I have already...
I am extremely frustrated with the Tracelo app. Despite never using it, I discovered that a large sum of ₺949 was withdrawn from my account by this app. I don’t even know what Tracelo is or how they got access to my payment details. This unauthorized charge is completely unacceptable. How could this...
I’m facing the exact same issue many others have reported with Tracelo. I only visited their website once—I didn’t sign up for anything, didn’t approve any payment, and didn’t even download or use their app. Despite that, the very next day, ₺988 was withdrawn from my bank account without my knowledg...
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