Tracelo, I kindly ask you to refund my money. I didn’t sign up for the R585 charge, and I’m confused about why this amount was taken from my account. Yesterday, a payment was made for funding my phone, but I’m not sure why it was so high. Today, I didn’t even log in or make any request to fund my phone. I would really appreciate it if you could look into this and return the amount.
I recently noticed that on 19 November an amount of R585,00 was taken from my bank card by Tracelo, even though I do not use the Tracelo app anymore. I did not knowingly keep any active subscription, and I was not informed about this payment in advance. This payment was taken directly from my bank c...
I am extremely frustrated with the Tracelo app. Despite never using it, I discovered that a large sum of ₺949 was withdrawn from my account by this app. I don’t even know what Tracelo is or how they got access to my payment details. This unauthorized charge is completely unacceptable. How could this...
Hello, Tracelo Support Team, I'm writing to express my frustration and to request a full refund. I canceled my subscription, but despite this, you still charged me ₸14,950. This charge was completely unauthorized, especially considering I have not used your platform at all. I was shocked to see mon...
I have never used the Tracelo app, yet ₺949 was deducted from my account without my permission. How is this even possible? I had never heard of this app before, and suddenly, I see a large unauthorized charge on my card. I demand an immediate refund! No company should be able to withdraw money from...
I don’t even know what this is about, but RM145 was deducted from my account by Tracelo without my knowledge. I need a refund for this amount and hope you can take action as soon as possible. Thank you very much. I’m really hoping to receive a full refund of the amount you deducted from my account.
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