Tracelo Unauthorized Charge Refund Request

Between November 16, 2024 and April 16, 2025, a total of ₺5,694 was withdrawn from my Garanti Bank account through Tracelo.com without my knowledge or consent. Each withdrawal occurred on the 16th of the month. I never received any notification, invoice, confirmation email, or approval request rega...

On 4.12.2025 at 18:27, a transaction of ₺50,000 was made from my Enpara credit card without my knowledge and without any password or card information being obtained from me. When I contacted Enpara customer service, I was told that the money is currently in provision, that it appears at “grobiztom”,...

I am experiencing a significant grievance due to unauthorized use of my Enpara credit card (card ending in 3623). On July 21, 2025, during the early morning hours, I received two separate transaction notifications from the bank on my phone. Two transactions were made through Amazon.co.uk—one for ₺9,...

I am extremely frustrated with the Tracelo app. Despite never using it, I discovered that a large sum of ₺949 was withdrawn from my account by this app. I don’t even know what Tracelo is or how they got access to my payment details. This unauthorized charge is completely unacceptable. How could this...

On October 9, 2025, a total of four unauthorized transactions amounting to ₺80,000 were made from my credit card linked to my Enpara account under the name Iyzico without my permission or knowledge. The transactions occurred between 16:00 and 16:30, and I received SMS notifications with the referenc...