Our Tplink Tapo security camera isn’t working as it should. Even after setting it to monitor a specific area, it keeps turning to face the wall and ends up looking at the walls instead of the designated area. We've updated the software and reset and reinstalled it multiple times as advised by customer service, but nothing has changed. The product is defective and doesn’t provide the expected benefit. The company is unable to fix the issue and refuses to replace the product. We will be applying to the Consumer Arbitration Committee to request a return of the cameras and a full refund of the money we paid.
With the expectation of getting it fixed, I sent my faulty TP-Link Tapo C320WS IP camera to the TP-Link service center on 19.01.2024. I received a text message from TP-Link stating that they would provide a replacement for the issue that was identified. Unfortunately, the service team determined tha...
We’ve been dealing with this issue for three months since we bought the product, as it turned out to be defective and the warranty process is being completely ignored. Kiwi.com warranty service hasn’t been helpful at all. We even called multiple times to explain the issue in detail, but no one took ...
We bought the Roborock Q8 Max from Teknosa just one month ago, and from the very beginning, the mopping function has never worked. It’s clear that we were sold a defective unit. We sent it to the service center twice, and both times they returned it claiming it had been repaired—but nothing has chan...
I purchased a Tefal X-Pert cordless vacuum just a year ago, and I am extremely dissatisfied with its performance. The brush head no longer rotates or picks up dirt effectively during use. Initially, the light on the vacuum would turn on, but after a short time, it stopped functioning, which I assume...
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