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Complaints

10 complaints
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TP Link TD W9970 Modem Disconnects, Speed Drops

Mithat
Mithat
April 2 10:37 PM40

On 27 December 2025, I purchased a TP-Link TD-W9970 modem from amazon.com.tr for ₺874. Until that day, I had been using ...

TP-Link Tapo Camera Ignores Settings and Faces the Wall

Şenol
Şenol
June 20, 2025 12:51 PM44

Our Tplink Tapo security camera isn’t working as it should. Even after setting it to monitor a specific area, it keeps t...

TP-Link Tapo Camera Ignores Settings and Faces the Wall
TP-Link Tapo Camera Ignores Settings and Faces the Wall
1

TP-Link Wireless Speed Issues With MR80X Router Despite 500 Mbps Connection

Fatih
Fatih
January 22, 2025 6:49 PM13

I own a TP-Link Mercusys MR80X router and have a 500 Mbps internet service. However, the router does not provide more th...

TP-Link Wireless Speed Issues With MR80X Router Despite 500 Mbps Connection

TP-Link EX20v AX1800 Modem Has Security Vulnerability with No Firmware Fix

Kolay
Kolay
November 7, 2024 1:46 AM167

I have been using the same internet service and TP-Link modem (EX20v AX1800) for exactly 2 years, and the experience has...

4
Resolved

TP-Link Türkiye Refused to Replace My Faulty Tapo RV30 Plus Robot Vacuum

Mehmet
Mehmet
October 22, 2024 4:43 PM29

"I was contacted again by TP-Link by phone. I was kindly and sincerely informed that a direct replacement could not be made because they did not have the device in stock. It was conveyed that a refund could only be made based on the invoice amount. Frankly, they managed the entire process so quickly, professionally, and well that even though the direct replacement solution I wanted was not possible, they restored my trust in the brand. I am sending the device back with regret. However, I thank them again for their professional approach."

My Tapo RV30 Plus robot vacuum started malfunctioning by overlapping the ma...

TP-Link Internet Not Working for 5 Days and No Response from Customer Service

Büşra
Büşra
October 16, 2024 6:36 PM47

I am using TP-Link Wi-Fi at home, and I haven’t had internet for 5 days now. I’ve been trying to reach customer service ...

1

TP-Link Tapo 320WS Camera Low-Quality Product And Poor Service

Onur
Onur
March 13, 2024 10:54 PM54

TP-Link has become a low-profile company in Turkey. Getting support for products takes too much time, and the quality of...

TP-Link Tapo 320WS Camera Low-Quality Product And Poor Service
TP-Link Tapo 320WS Camera Low-Quality Product And Poor Service
TP-Link Tapo 320WS Camera Low-Quality Product And Poor Service
1

TP-Link Tapo C320WS IP Camera Repair Rejected, Replacement Failed

Rıfat
Rıfat
January 31, 2024 4:26 PM78

With the expectation of getting it fixed, I sent my faulty TP-Link Tapo C320WS IP camera to the TP-Link service center o...

TP-Link Tapo C320WS IP Camera Repair Rejected, Replacement Failed
TP-Link Tapo C320WS IP Camera Repair Rejected, Replacement Failed
TP-Link Tapo C320WS IP Camera Repair Rejected, Replacement Failed

TP-Link TL-WPA4220KIT Powerline Kit Fiasco and Unresponsive Customer Service

Harun
Harun
August 24, 2023 5:25 PM62

I purchased a TP-Link TL-WPA4220KIT AV600 300 Mbps 2.4 GHz Powerline Kit 2-Pack from Amazon on July 24, 2021. I had no i...