On April 21, 2025, I purchased a TP-Link Archer VX1800v modem via Hepsiburada. Shortly after installation, the device de...veloped a recurring power failure: upon plugging in, the status indicator lights flash for approximately 30 seconds before extinguishing completely, leaving the hardware entirely u
For approximately 1.5 years, I have used a TP-Link AX1800 Wi-Fi adapter, during which the device has consistently failed... to deliver stable network performance. The unit suffers from continuous latency spikes, freezing, and frequent connection drops, rendering online gaming and high-bandwidth usage i
On April 9, 2025, I purchased a TP-Link WR400 router from Vatan Bilgisayar. For approximately three months, the device h...as suffered from a hardware failure: the 2.4 GHz frequency band is completely non-functional and invisible, broadcasting strictly over the 5 GHz band. Consequently, the majority of
On July 15, 2025, I purchased two Tapo P110 smart plugs manufactured by TP-Link. While one unit connected to a dishwashe...r has operated without issue, the second unit connected to my main refrigerator has suffered catastrophic failures, causing severe financial loss and property damage. The product
On 27 December 2025, I purchased a TP-Link TD-W9970 modem from amazon.com.tr for ₺874. Until that day, I had been using ...the modem provided by my internet service provider and I had absolutely no issues with my connection. Approximately one month after I started using the TP-Link TD-W9970, I began to
"My problem was solved quickly thanks to remote support, thank you."
I am using a TP-Link C202 camera, and as of this morning, I can only view t...he camera when my phone is connected to the same Wi-Fi network as the devic
Our Tplink Tapo security camera isn’t working as it should. Even after setting it to monitor a specific area, it keeps t...urning to face the wall and ends up looking at the walls instead of the designated area. We've updated the software and reset and reinstalled it multiple times as advised by custom
I own a TP-Link Mercusys MR80X router and have a 500 Mbps internet service. However, the router does not provide more th...an 310 Mbps on wireless connections under any circumstances. When I contacted customer support, they were not solution-oriented and only blamed me, insisting the problem was on my
I have been using the same internet service and TP-Link modem (EX20v AX1800) for exactly 2 years, and the experience has... been frustrating. Within the first year, the modem crashed as a Wi-Fi device, which I temporarily fixed by using an access point. However, the issues continue with frequent interr
"I was contacted again by TP-Link by phone. I was kindly and sincerely informed that a direct replacement could not be made because they did not have the device in stock. It was conveyed that a refund could only be made based on the invoice amount. Frankly, they managed the entire process so quickly, professionally, and well that even though the direct replacement solution I wanted was not possible, they restored my trust in the brand. I am sending the device back with regret. However, I thank them again for their professional approach."
My Tapo RV30 Plus robot vacuum started malfunctioning by overlapping the ma...ps and failing to return to its charging dock. I sent the device to the dea
I am using TP-Link Wi-Fi at home, and I haven’t had internet for 5 days now. I’ve been trying to reach customer service ...for days, but no one is answering the phones. It's quite frustrating to be without service for such a long time. I don't understand how a large company like yours can be so unrespo
TP-Link has become a low-profile company in Turkey. Getting support for products takes too much time, and the quality of... products has decreased. I have paid for a one-year cloud plan, but it is not saving the videos to the cloud. The call center is not able to help; they are technically weak. They h
With the expectation of getting it fixed, I sent my faulty TP-Link Tapo C320WS IP camera to the TP-Link service center o...n 19.01.2024. I received a text message from TP-Link stating that they would provide a replacement for the issue that was identified. Unfortunately, the service team determined tha
