I purchased a Dyson Purifier Big +Quiet Formaldehyde device from Dyson’s official website approximately three months ago. After using the device for some time, I began experiencing a persistent and unpleasant odor that has been ongoing for about one and a half months. The UOB value consistently shows as high, and as long as the device is operating, the odor continues without stopping, which makes me question the product’s primary purpose of air purification. I contacted Dyson regarding this issue, but to date, I have not received any response. Experiencing such a problem with a device I chose because of its high price and Dyson’s brand reliability, and then not receiving any feedback, has been extremely disappointing. I request that Dyson inspect my device, take the odor issue seriously, and replace the unit with a new one if it is found to be defective. I ask that the necessary checks be carried out and that my grievance be resolved as soon as possible.
On November 20, 2023, I purchased a Dyson Purifier Hot+Cool Formaldehyde from Media Markt. My spouse and I both have allergies, and we have been using this device in our bedroom to sleep more comfortably at night. However, for the past month, the device has started emitting a bad odor. Upon investig...
I purchased the Dyson air purifier Cool+Humidify PH04 EU/TR/CEE/CH/ZA/MA/LB/IL Wh/GD on March 22, 2024. I have only used it in my bedroom, but within a month, it started to emit a slight odor. At first, I didn't take it seriously, but over time, the smell developed into a syrupy scent. Because of th...
I purchased the Dyson Formaldehyde air purifier and since the day I bought it, I have observed that the device does not perform its air-cleaning function. The problem persists continuously, and I am not getting the expected performance in any way. I have tried every possible solution—including repla...
I own a Dyson Humidify+Cool Formaldehyde air purifier, and it produces a whistling noise at low speeds. I sent the device to service three times. The first time, the fan motor was replaced under warranty, but the issue persisted. Despite clearly explaining the problem and providing sound recordings...
Why shouldn't you buy the Dyson Purifier Big+Quiet Formaldehyde BP03 Air Purifier (Bright Nickel/Prussian Blue)? I'm sharing based on my personal experience. On December 31, 2024, I purchased two Dyson Purifier Big+Quiet Formaldehyde BP03 air purifiers. In less than five months, the wheels started t...
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