I am using a personal Paribu account and I have not been able to withdraw TL or perform any other transactions for 3 days. Since 6 April, every time I...
For about 2.5 months, I’ve been receiving a “failed” error during the Paribu KYC verification (liveness test) process. I’ve reported this issue 20–25 times via both email and phone, but every time I was only met with template responses and no real assistance. I’ve tried different devices, internet c...
On 01.09.2025 at 12:10, I purchased Filecoin (FIL) via bank transfer on Paribu. At that time, Filecoin was priced around ₺100 on all other platforms, but on Paribu it appeared as ₺144, with a price increase rate of 45% compared to only 5% on other platforms. The moment I completed the purchase, Pari...
On August 17, 2025, I attempted to make a withdrawal through the Paribu mobile application. However, the transaction cannot be completed without identity verification. I started the verification process, but it was not approved, and Paribu customer service only responded with “you need to verify,” w...
I’ve been unable to access my Paribu account because they refuse to update my email address. I submitted the new email two days ago and provided all the requested documents, but no update has been made. The only response I’ve received is that the “review is ongoing.” This delay is unacceptable, as ...
"To resolve my issue, I contacted support, but when I saw that no solution was offered, I wrote a complaint on Şikayetvar and started waiting. Even though I didn't answer the phones, my problem was resolved. The issue here is that it gets resolved once it's taken to another platform. After all, I am a consumer, I can switch to any platform I want, but Paribu cannot move to another platform. Therefore, issues should be resolved by Paribu before being shared on Şikayetvar. "I hope what I am trying to convey is understood.""
I am experiencing a frustrating issue with Paribu when attempting to withdraw USDT. Each time I try, the system displays a problem, preventing me from...
I experienced a serious issue with Paribu's transfer system. Last night, I deposited ₺34,000 and initiated a transfer to another wallet on a different exchange. However, over 12 hours later, the transaction has not been processed, and I am unable to cancel it or retrieve my funds. This delay has al...
I am unable to access my Paribu account because the identity verification process fails to proceed. When I contacted support to resolve this issue, I was told that accounts with ID numbers starting with "98" cannot log in. Since my ID number starts with "98," I am effectively locked out of my accoun...
I initiated a Ripple (XRP) withdrawal from my Paribu account, and despite waiting for over 3 hours, the issue remains unresolved. I reached out to support via email and received a generic response stating the transaction is "under review." However, there is no clarity on what this review entails or ...
I purchased XRP on Pribu during a transfer process. While trying to transfer another cryptocurrency, I entered the required confirmation and code, and the system indicated that the transaction was processed. However, the transfer has still not been completed. When I inquired, I was informed that XR...
I'm very angry that Paribu won't repay the 51 USDT I sent by mistake through the BEP20 network on December 9. Even though I was told it was a "wrong network transfer," I don't understand why this return has been held up for more than a month, especially since a 27 USDT transfer using the same networ...
I am experiencing issues logging into my Paribu account. When I changed my phone, the Authenticator app was deleted, and I was unable to transfer it to my new device. As a result, I cannot generate the two-factor authentication codes required to access my account. I am prepared to provide any neces...
I transferred XRP from my Paribu account to Binance, but while the transaction left Paribu, it never arrived in my Binance account. Binance support resolved the issue within minutes and returned the XRP to Paribu, providing me with the transaction code. I contacted Paribu and submitted all the requ...
Unfortunately, I am very unhappy with how Paribu handled the 2020 XRP airdrop sharing. In five years, even though I have 6,630 XRP, I have only gotten 1,001 FLR tokens and 1,001 Songbird tokens. To make things even worse, you can't sell these coins. At the same time, the airdrop has been properly an...
I have been trying to cancel an open sell order on Paribu for hours, but it won’t process. The system simply doesn’t respond, and I can’t understand the reason behind this issue. Is this manipulation? Many users seem to be experiencing the same problem, and it’s incredibly frustrating. Whenever I t...
Paribu’s price manipulation is unacceptable. Last week, I experienced significant financial loss when Flare Coin's price suddenly spiked to an unrealistic value and then dropped back to normal—all within 30 seconds. This artificial fluctuation resulted in a loss of ₺8,500 for me. No other exchange r...
I can’t access my Paribu account because I no longer use the phone number linked to it, and I can’t remember the associated email address. This has left me completely locked out, and I urgently need assistance to recover my account. I also can’t create a new account since the system detects that I ...
Hello, I am trying to register on Paribu, but I am not receiving the SMS or email verification codes. Despite multiple attempts, including trying with a different device and phone number, I still cannot complete the registration process. This issue has persisted despite following all suggested steps...
On November 19, 2024, at 1:30 PM, I initiated a conversion transaction on Paribu. Although the platform indicated that the transaction was completed, the amount of ₺1,604 has not been credited to my Paribu account. I have waited patiently but still haven’t received the funds, and this issue is caus...
I have been unable to access the Paribu app for an extended period. Despite entering the correct password, the app simply doesn’t proceed when I click the "Continue" button—nothing happens. I even tried deleting and reinstalling the app, but the problem persists. Additionally, the app keeps rejecti...
I recently initiated a transfer to my Paribu account from another wallet. Since the platform I used for the withdrawal listed the tag code as "optional," I did not include it. The wallet address was correct, yet the funds did not reflect in my Paribu account. I contacted Paribu’s customer support a...
After my email address was hacked, I contacted Paribu to resolve the issue and requested an email change. Instead of addressing the problem, they locked my account. Despite providing the requested documents promptly, my account remains inaccessible due to delays on their end. When I followed up, I ...
I purchased EOS coins on Paribu, but the withdrawal option has been disabled. I contacted Paribu's support center, and they responded quickly, stating that it's a technical issue their team is monitoring, but they couldn't provide a resolution timeframe. "Hello Mr. Ali, Unfortunately, we cannot pro...
I transferred cryptocurrency to my Paribu account but unfortunately, I forgot to include the necessary memo tag. I have received the funds in Paribu, but unfortunately, they have not been credited to my account yet. I submitted a request for a transfer that was made in error and provided the screens...