I signed up for the Sugo mobile app using my iPhone XR and completed the verification process. However, for the past two days, my account has been showing an “function restricted” warning, and I’m unable to send messages or start a live stream. I submitted a request to the app’s support team, but no...
Hello, I recently turned 18 and I currently have no source of income. Because of that, I opened a Sugo “women’s account” in hopes of earning money. As a result, my device was banned, and I deeply regret creating that account. I received a device ban, and I promise that something like this will never...
On November 19, 2025, at 09:10, my Sugo online chat party account (username: Murat61frnc@iCloud) was closed without my knowledge, allegedly due to a payment rule violation. However, I did not commit any payment-related violation, and I believe the reason stated in the notification is incorrect. I r...
On November 19, my Sugo account was suddenly suspended without any warning or explanation. The phone number registered to my account is **0533 783 ******. I was using the app normally and did not experience any unusual activity or errors before the suspension. No error code or explanation was provid...
For more than a month, I have been unable to log into the Sugo Live Chat app on my Android device. Whenever I try to sign in, I receive an error message that says, “The device cannot log in abnormally.” This issue persists on both Wi-Fi and mobile data. I tried deleting and reinstalling the app, res...
I haven’t been able to register on the Sugo app for about six months using my Huawei P40 Lite. I had successfully registered and chatted several times on the same device before, but now when I try to sign up, I get an error message that says, “Abnormal device — registration not allowed.” My phone is...
My account on the Sugo mobile app, which I use under the username “Rose”, was banned yesterday without any explanation. When I try to log in, I receive a message that says “User has violated the agreement and rules.” My account had approximately 75,000 diamonds, and I’ve been negatively affected by ...
Since October 15, I have been broadcasting on the Sugo app under the “Tetikçi Agency.” However, I would like to state that the agency has provided no support whatsoever, and I have not received the earnings that were promised. Even though I spend most of my time on the app, I have not received any g...
I actively broadcast as a host on the Sugo voice chat party app using my account with ID 154690782. On October 26, I received warning messages four times, and on October 28, I received a message saying “your account will be closed.” Even though I follow the rules during my streams, I keep getting vi...
In February, my account on the Sugo app was banned without any explanation, and I haven’t been able to log in since then. The screen only shows the message “Your account has been banned” with no further details. There was no balance in my account, and I am not aware of having done anything that viol...
Request for Deletion of My Sugo Account and Personal Data Hello, My name is Fatih Azun, and I have a registered account on the Sugo application. I attempted to delete my account using the “Delete Account” option within the app; however, I received a “data error” message and was unable to complete...
On October 27, 2025, at 12:02 AM, while I was logged into my account on the Sugo app and chatting, I received a warning message saying, “The account you are currently using has been logged in from another device.” Immediately after that, the app automatically logged me out, and when I tried to log b...
Yesterday, my Sugo account was suspended without any explanation. I can’t log into my account or access the app at all. I hadn’t performed any actions that could have led to a suspension, and I didn’t receive any notification or reason explaining why it happened. My username is Adel✨. I request tha...
My Facebook account has been closed for about a month, and every time I try to log in, I receive the following error message: “Your account has been banned due to suspected violations of the user agreement and rules.” My account username is “ramazan ırmak.” There have been no paid transactions or ad...
My account named s***, which I use on the Sugo app with my iPhone 12 Pro Max, was banned about five hours ago without any warning or notification. The stated reason for the ban was “political content,” but this is the first time I’ve experienced anything like this. I frequently purchase coins and ac...
I would like to share the issue I experienced with Bomba Agency through the Sugo mobile app. Yesterday, I contacted a coin dealer affiliated with Bomba Agency and registered with them. During registration, I was told I could leave the agency after three months, but later they stated that leaving the...
My Sugo account, registered with my phone number, was suspended about a week ago without any explanation. I wasn’t notified of any reason for the ban. I want to delete my account, but since it’s suspended, I’m unable to complete the deletion process. Because my personal information is stored on the...
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My Android account on the Sugo app (username: °N̷A̷R̷İ̷N̷°, number: 5067****45) was recently permanently suspended without any explanation. When I try to log in, I receive a message stating that my account was closed due to activities involving inappropriate content. However, this is not true. Prev...
I have been trying to use the “Diamond Withdrawal” feature on the Sugo app for the past two days, but I have not been able to complete the process. Each time I attempt it, I get an error and the transaction fails. I even tried at different times of the day and from a different device, but the issue...
On September 25, 2025, I submitted a withdrawal request on the Sugo app for 25,000 diamonds (worth about ₺500). My transaction ID is 5416. I directed the withdrawal to my Halkbank account, and I am certain that I entered the details correctly. However, even after about 20 hours, the money has still...
When I try to delete my account on the Sugo app using my Android device, I receive a “data error” warning and the process does not complete. I followed the steps Settings > Account > Delete Account multiple times, but for the past two days, I have been facing the same issue. My app is updated to th...
I was using the Sugo app on my iPhone, and today, without any warning or explanation, my account was hit with a device ban. My account has about 100,000 diamonds, and I have never violated any rules. My username and the last four digits of my registered phone number are 4946. I have not yet contact...
Two days ago, my Sugo mobile app account registered under d***********@gmail.com** was completely banned without any prior warning. I believe the reason may be a misunderstanding: while my phone was in my daughter’s hands, I accidentally appeared on camera while changing clothes. This situation was ...
Through the Sugo messaging app, I discovered inappropriate conversations on an account belonging to my spouse, M***** A**********, registered with the phone number 0544*74. Because of this situation, I am formally requesting that the account be suspended and permanently closed as soon as possible. ...