I have been a Sugo user for approximately four years and during this time I have loaded a total balance of more than ₺1,...000,000 into my account. On 17.04.2026, my Sugo account with ID 238177631, username Natasyah and phone number 085840023074 was accessed without my permission by someone who I belie
I am a user of the Sugo application in Egypt and I had a hostess agency linked to my account. On June 28, 2026, I submit...ted a request to permanently close this agency from my account by email. In their reply, Sugo support informed me that the agency would be closed within 72 hours, but until now not
I have been using my Sugo account regularly and it was suddenly banned on 24-06-2026. My User ID is 211792***. I do not ...know the exact reason for this suspension and I believe it is a mistake, because I always try to follow the rules and have not used hacks, cheats or abusive behavior. After my acco
This is a follow‑up to my previous complaint about my Sugo account. Although I can technically log in, the account appea...rs to be logged in on other devices, which causes the app to crash and prevents me from using it properly. This problem started tonight and is still ongoing without any improvement
I am writing to report that my account on the “Sugo – Online Chat Party” app, which I use via the App Store, was hacked ...tonight, on 18-06-2026. The hacker gained full access to my account, my username is “daniyal n***”. As a result of this unauthorized access, all of my in‑app balance, approximately
I am writing about a problem I experienced with the Sugo app in Thailand. Yesterday, on 14 June 2026, my account with ID... 224874*** was blocked and I have not been able to go online and use the service since then. This happened right before I was going to go live. I had not started the live yet; I on
I am a user of the Sugo application and my account has been blocked from sending messages since around 18:00 today. I su...ddenly discovered that I could no longer send messages, and this is preventing me from communicating with my friend through the app. I received a warning or notification from Sugo,
I have been using a Sugochat account with the username “Melissa frank” and user ID 120091024, and today my account was s...uddenly banned. I did not commit any fraud or any other violation, yet I received information that the reason for the ban was alleged “fraud.” This is completely wrong, and I want
I have been trying to register on the normal Sugo app (not Sugo Lite) using my Infinix Note 11i in Anambra State, Nigeri...a, but the app keeps blocking me with a “device abnormal, you can’t be registered” message. This happens right at the first step of registration, where I am asked to enter my date
My account on the Sugo application, a platform for voice chats, live streaming, and social interaction, was suddenly ban...ned on June 5, 2026, without any prior warning or clear explanation. I use the application on a Moto G (2025) Android phone, and I noticed the ban on the same day. Since then, I ha
I was using the Sugo application on my Android device when my device was suddenly banned approximately one hour ago. Th...e restriction was applied without any clear warning or explanation. As a result, I am currently unable to access the application or use its services from my device. Because the dev
I am a user of the Sugo chat application in Vietnam and I only use my account for normal messaging, without performing a...ny transactions or unusual activities. Despite this, my Sugo account linked to the phone number 0365080*** was suddenly locked today without any clear reason. There was no prior wa
On May 29, 2026, my account named "dünya" on the Sugo app was banned due to a serious rule violation traced back to my I...P address while I was accessing it from my iOS device. I later found out that the violation was caused by my girlfriend, who occasionally uses the account — and despite reaching ou
On Sugo’s dating service, there is a fake profile using my photos and personal information without my consent. The profi...le name is “Kazz.” I am the real person in these photos, and I have never created or authorized this profile. The person behind this profile is impersonating me and sharing my pers
The Sugo app on my iPhone 11 does not display properly, and every time I try to open it, I am prompted to sign into my i...Tunes Store / App Store account. When I attempt to sign in, I receive a "iTunes Store cannot connect" error and am unable to complete the process. As a result, I am completely unab
Today, when I opened the Sugo app, I was surprised to see a message stating that I was blocked from logging in. I was no...t informed in advance, and I do not know the reason for this blocking. I believe I have not violated any rules or done anything wrong while using the app. Right after noticing the
My profile on the Sugo app has been falsely reported by someone I do not know. For approximately two days, my followers ...are no longer visible on my account and no one is able to send me messages — making it impossible to use the app normally. Being hit with this kind of restriction despite having co
My Sugo account with the username "شريان" was blocked around four months ag...o on the grounds of allegedly fake videos. I believe this decision is unfai
I am a user of the Sugo Live application on an Android phone, and my account with the ID 166143392 has been banned witho...ut any explanation. When I tried to use my account, I saw that it was suddenly banned, and I was not informed about any clear reason or violation. I contacted the in‑app support, b
I am a user of the Sugo application on iPhone (latest iOS version), and my account was recently suspended due to an issu...e with my profile photo. My account ID is 227194582, and my phone number registered to the account is 0612700843. As soon as I became aware of the problem, I removed the profile ph
I am a verified user of the Sugo mobile app and, when I try to interact through the chat function, I receive a notice st...ating that this function is restricted for my account. I do not understand the reason for this restriction, especially considering that my account is already verified and I have no
I had been using the Sugo app for a long time, but I deleted it from my phone for a while. About one month ago, I downlo...aded it again through Google Play and tried to start using it once more. However, whenever I attempt to log in, I receive an error message saying, “Current device is abnormal and c
I have been experiencing an issue with the Sugo application for 11 days. When I try to log in to the app, I encounter a ...phone ban problem and I am unable to access my account or use the service. I have not been informed of any reason for this ban, and as far as I know there is no legitimate reason f
On 05/13/2026 at around 8:35 PM, I made two separate top-up payments in the Sugo app using my bank card. Out of these tr...ansactions, which totaled $11, the goins from one of the payments were never credited to my account. Because the transaction receipt appears as blocked in the system, I am unable
