Unban My Sugo Account Please
My Sugo Live account with ID 182208*** has just been banned on my current device around 10 minutes ago without any clear reason. When I try to open the app, I see a message on the screen saying that the current device has been banned. I am asking you to urgently review this situation and remove the ban from my device and my account, or clearly explain the exact reason and any evidence for this ban if you believe there is a violation. I would like my Sugo Live account to be unbanned so that I can use the service again.
Hello, Thank you for contacting us. We understand your concern regarding the restriction applied to your SUGO Live account and device. After reviewing the relevant account records, we found that the restriction was applied based on serious violations of SUGO’s Community Guidelines and platform safety requirements. The violation was supported by the relevant system records and evidence available to our review systems. Following the review, we confirm that the restriction was applied in accordance with our platform rules. Therefore, the account and device restriction cannot be removed, and the account will not be reinstated. For security and privacy reasons, we are unable to provide internal detection methods or confidential review materials. We recommend reviewing SUGO’s Community Guidelines before using the service with another account or device. Thank you for your understanding. Best regards, Eren SUGO Support Team
