SUGO Won’t Let Me Delete My Multiple Accounts
When I first installed the SUGO app, the agency I wanted to register with did not approve my application, so the agency owner gave me an account from their own account and I continued using that account for a long time. Later, I had to create other accounts using my own information, and for about a year, I created multiple accounts with my own information in order to recruit streamers for the agency.
I currently have a total of five accounts: one account linked to my phone number, three accounts created with different email addresses, and one account that was given to me by my agency. After my relationship with the agency broke down, I wanted to close these accounts. However, because the agency can also log in to the account they gave me, I do not have complete control over that account. I also tried to close the account I created with my own information, but I was unable to do so because the system has banned my account.
I like using SUGO and want to get out of this complicated situation and start over with a completely clean slate by creating just one new account. I request that all of my accounts created using my phone number and my personal email addresses be permanently and completely closed, and that I be provided with the necessary guidance and support to create a new account without any problems.
I have been trying to get these accounts completely deleted since around August 20, and I am now looking for a clear and permanent solution to this issue.
Hello, Thank you for contacting us. We understand your request regarding the closure of your multiple SUGO accounts and your intention to continue using the service with a single account. Since you have multiple accounts and are requesting the permanent closure of accounts associated with your personal information, the necessary ownership verification and security checks must be completed before the accounts can be closed. Please contact us and include a brief explanation of your situation and the accounts you would like to have closed. Our team will review the information and provide you with the necessary guidance regarding the account closure process. Regarding your request to create a new account, the possibility of creating and using a new account will also be evaluated after the status of your existing accounts has been reviewed. Thank you for your cooperation and understanding. Best regards, Eren SUGO Support Team




