Sugo

I have been a Sugo Agency user for nearly four years, during which I have loaded over ₺1,000,000 into my account. On this occasion, someone from the management team—without my permission—accessed my account and issued a ban. For the past 14 days, I have been completely unable to log in. My account d...

On August 8, 2025, I carried out a transaction on the Sugo Lite application with the user ID 138522028 using my Android device. As a result of this transaction, I suffered a financial loss of ₺3000. I immediately contacted Sugo Lite customer service to report the issue, but I have not received any r...

For the past 12 days, I’ve been constantly exposed to highly inappropriate ads for the “Sugo” dating app while using Instagram and several mobile games that are rated 12+, like Bowmaster. These ads appear daily and are deeply concerning considering the platforms they’re shown on are accessible to ch...

While I was actively using the Sugo app and chatting, my account was suddenly suspended without any warning or explanation. I now appear to be device banned, as I can no longer access the app at all—not even to see what the issue might be. This happened out of nowhere, and I have no idea what trigge...

Hello, I am user on the Sugo app id is 118*** and I have noticed unfair treatment within the platform. Sugo randomly bans accounts without any clear reason, showing no transparency or fairness in their decisions. There is no consistency in how they enforce rules, and it seems like they ban users at ...

Dear Sugo Support Team, My account (ID: 136753641) was recently locked with a message stating that it had been disabled due to “a violation.” However, I want to emphasize that I have never engaged in any behavior that would break your community guidelines. In fact, I was recently subjected to offe...

I suddenly got logged out of my Sugo account without warning, and now I can’t log back in at all. I’ve filed three separate complaints and objections to resolve this issue, but no one has responded to me so far. This is extremely frustrating, especially since I urgently need to access my account. I...

Out of nowhere, I was suddenly logged out of my Sugo account, and now I can’t log back in. I don’t understand why this happened since I wasn’t given any warning, explanation, or notice of a violation. My account appears to be suspended, but I have no idea what could have triggered such an action. I ...

Hello, my Sugo account was banned today, and I’m honestly shocked and disappointed. I manage an agency on the platform and have invested significant time and effort into growing my team. In an attempt to expand my room and bring in more talent, I downloaded another app to recruit new broadcasters, b...

A few days ago, I downloaded the Sugo app and bought some coins to explore its features. However, I didn’t like the app at all and decided to delete both my account and the app from my phone. Despite that, I recently noticed that unauthorized withdrawals are still being attempted from my bank accoun...

I want to know why my Sugo account was suspended. I received no warning, no explanation, and have absolutely no idea what triggered this action. As a regular user who has never violated any rules or terms of service, I’m completely baffled by this suspension. I haven’t committed any violations, I h...

I recently joined an agency through the Sugo app, but when I informed them that I wanted to leave, I was met with threats, humiliation, and blackmail. The person managing Nazar Agency specifically told me they would have my ID banned and refuse to let me leave the agency. This kind of behavior is co...

My Sugo account has suddenly been restricted with a message saying “Function Limited,” and I have no idea why. My ID is 138783375, and I’ve always followed the rules—there has been no abusive language, no violations, and absolutely no misconduct. I use this platform regularly and genuinely enjoy it,...

Hello, I’m experiencing a frustrating issue with my Sugo account (ID: 137831225). I recently created a new family within the app, but now I’m receiving an “Action Restricted” error that completely blocks me from performing any activities. I cannot send messages, exit guest mode, or interact with the...

People on Sugo contacted me and started blackmailing and threatening me. They asked for my phone number, and I gave it without knowing what would happen. Now, they are behaving inappropriately and demanding money while threatening me. I don’t know what to do or how to stop this. I joined the app ou...

I deposited money into my Sugo account, expecting to receive 230,000 coins, but the coins never appeared. Instead, my account and funds have been blocked. For several days, I’ve been trying to contact customer support to resolve this issue. I’ve been speaking with a representative named N****, but d...

My Sugo account was abruptly closed without any prior notice, displaying a message saying, “Your account has been banned on this device due to suspicious activity and violations.” I have no idea what this means or what violations I supposedly committed. This sudden closure is frustrating and confusi...

My Sugo account was suddenly locked, and I have no idea why this happened. I’m confused and frustrated because I didn’t receive any explanation or warning. I want to understand the exact reason for the lock and what steps I need to take to get my account back. This situation feels completely unfair...

I was using the Sugo chat application, where I had a VIP7 level account and had spent approximately ₺300,000 on in-app purchases. Despite my long-term and significant financial investment, my account was suddenly closed without any prior warning or valid explanation. This situation caused me serious...

I was actively using the Sugo chat application on my iPhone 13 with the user ID 108369525 when I was suddenly banned from the platform without any reason. I did not violate any rules or engage in inappropriate behavior, yet I was unexpectedly logged out and blocked from accessing my account. I spent...

I have been using the Sugo chat application for several months with the user ID 75915547. On the night of 25.06.2025 at 22:59, my account was suddenly banned without warning, and I have been unable to log back in since. Not only was my account closed, but my phone was device-banned, and my agency wa...

I have been using the Sugo chat application without any issues in my purchases or account activities. Despite this, my account was suddenly closed without any warning or explanation. I do not engage in activities like inappropriate messaging, and I have not received any prior notifications about rul...