My account named L**** on the Sugo mobile app was banned today, February 8, with the reason stated as “due to suspicious activities and violations.” That was the only explanation shown in the notification. However, I do not believe I committed any violation. In fact, I noticed exclamation marks appe...
I started using the Sugo app by logging in with my Google account. I downloaded the app simply out of boredom, to meet new people and chat. However, a short while ago, my ability to send messages was restricted without any warning or valid reason. I now receive a notice saying “these actions are res...
I have been unable to log into the Sugo app on my Samsung S23 FE device for the past 3–4 months. When I try to create or access an account using the phone number 0555 096 7679, I consistently receive the error message: “Current device is abnormal and cannot be registered.” I have tried multiple time...
I work as a chat streamer on the Sugo platform. I am also a nurse, and at times when I stream from home, a baby’s crying can be heard in the background. In a recent stream, there were also a few brief moments where a swaddled baby could be seen from a distance. Other streamers recorded those moments...
About a week ago, I suddenly lost access to my Google account. When I tried to log in, I saw a message stating, “Your account has been removed and banned due to suspected violation of the Terms of Service and policies.” Despite not committing any violation, my account was closed without any prior wa...
Yesterday, while attempting to withdraw money through Sugo, the system displayed an incorrect transaction. During this process, 60 AZN was charged from the card linked to Sugo through my Google account. This charge occurred differently from the transaction I was trying to complete, and I am currentl...
On January 23, 2026, my Sugo account was locked without any specific or clear justification, and I have been unable to access it since that date. The account was closed with a message indicating I had been “banned,” and I am currently unable to continue using the service. On a chat-based platform, ...
I am a long-time Sugo Chat user on Android, but recently I have been completely unable to access the platform. Whenever I try to log in to my Sugo profile using any of my credentials or login methods, I receive the same error message: “[email protected].” This issue occurs on both of my dev...
I have been using the Sugo live chat service with the username ID 47663614, but my account has been blocked for approximately one week, and I am no longer able to use the chat features. I did not receive any clear warning or understandable explanation regarding the reason for this block, and I only ...
My Sugo account, with ID 193088240, was suddenly suspended on January 20, 2026, at approximately 8:04 PM. I only received an in-app notification about the suspension and was not given any clear reason or prior warning. Before the suspension, I had submitted a withdrawal request for 200,000 diamonds...
On January 19, 2026, at 2:02 PM, I received a Sugo verification code via WhatsApp, even though I have never installed the Sugo app, created a Sugo account, or registered using my phone number. This clearly indicates that someone else is using, or attempting to use, my Turkcell phone number from Turk...
My Sugo account (ID: 46237882) has been permanently banned for reasons such as allegedly continuously providing false evidence to report others and insulting official staff. However, even the customer service does not know the exact reason for the ban, and my ID has been banned without any proof. I ...
As of today, the device I use to access the Sugo app has been blocked with a warning stating that my “current device has been banned due to suspicious activities and violations.” I encountered this warning while using the app normally, during a voice/video conversation, and I was not provided with a...
I am a SUGO user from India, and my personal SUGO account has been banned without any clear explanation. My own account ID is 191074803, and I use SUGO on my iPhone. I have spent money on this account for different purchases. Now I cannot use my account at all, and I do not know why it was banned. I...
My Sugu account, which I used for a long time, has been blocked for about 6–7 months due to warnings about community guideline violations and suspicious activity, and I cannot access my account in any way. Even after reinstalling the app on my phone and trying again, I receive the same warning and s...
Today, my account on the Sugo app received a “permanent ban” with no stated reason. When I try to log in, it says my account has been permanently banned due to a rule violation, but I absolutely did not violate any rules. My account is registered under ID number 176105040. In the app, I was an agen...
Today at around 3:30 a.m., I paid 280 PKR through Codapay to purchase coins for the Sugò Voice Chat Party app, but the coins have still not been delivered to my account. My payment shows as completed, and the transaction/reference number for this payment is 000177046375. Even though the amount has b...
About 10 minutes ago, while I was messaging with another user on the Sugo app, I was suddenly banned. I understand that the other party reported me and that this action may have been taken due to allegedly inappropriate messages; however, there is no information shown in the app indicating whether t...
Approximately 2–3 days ago, my chat account on the Sugo app was closed with a message stating, “Your account has been deleted due to an application violation,” even though I had not received any prior warning. After this message, I was no longer able to log into my account at all. Before my account ...
My Sugo account has been unfairly restricted for approximately eight months under the claim of “multiple accounts.” Even though there is no balance on my account, I am unable to log in and cannot use my account normally. During this time, I contacted customer service, but I was not helped in any wa...
For about a week now, when I try to access Sugo on my primary device, a warning appears on the device screen stating that the “current device is flagged for suspicious activity and violations,” and because of this, I am unable to log into Sugo. Although I was previously able to use the app without a...
I was suddenly logged out of my account on the Sugo app for no apparent reason, and when I tried to log back in, I received a warning stating that my “current device has been banned due to suspicious activity and violations.” Because of this issue, which started about half an hour ago today, I am un...
I want to delete my account on the Sugo app that I use on my iOS device, but the app does not allow me to do so. I follow the steps Settings > Account – Privacy > Delete Account, type “Delete” as requested, and confirm the action, but the account deletion process does not go through and is not appro...
As of yesterday, I’ve been trying to delete my account on the Sugo iOS app, but the process never completes. When I follow the account deletion steps, I repeatedly receive a “data error” message on the screen, and the deletion does not go through. Despite trying nearly 20 times since yesterday, I ha...