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Sugo

Complaints

258 complaints
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Sugo Chat Messages Not Sending for New User, Need Account Fix

23

I am a new user of the Sugo chat app and from the beginning my messages have not been sending. In my chat screen, messag...

Sugo Account ID Permanently Blocked Without Warning

37

I am the owner of the Gmail address dudap***[email protected], which is connected to my Sugo account with ID 182858***. On J...

Unban My Sugo Device

58

I am writing regarding an issue I experienced today, 6 July 2026, with the Sugo social media app on my Android phone, a ...

Sugo Blocked My Account Without a Valid Explanation

31

I have been a Sugo user for approximately four years and during this time I have loaded a total balance of more than ₺1,...

Sugo Hostess Agency Closure Request

56

I am a user of the Sugo application in Egypt and I had a hostess agency linked to my account. On June 28, 2026, I submit...

Unblock My Sugo Account

53

I have been using my Sugo account regularly and it was suddenly banned on 24-06-2026. My User ID is 211792***. I do not ...

Unblock My Sugo Account

Follow-up Query Regarding Sugo Account Recovery

53

This is a follow‑up to my previous complaint about my Sugo account. Although I can technically log in, the account appea...

Requiring Assistance For Sugo Account Recovery

57

I am writing to report that my account on the “Sugo – Online Chat Party” app, which I use via the App Store, was hacked ...

Sugo Account Blocked by AI Before Live Stream Without Reason

52

I am writing about a problem I experienced with the Sugo app in Thailand. Yesterday, on 14 June 2026, my account with ID...

Sugo Account Suddenly Blocked From Sending Messages Without Explanation

47

I am a user of the Sugo application and my account has been blocked from sending messages since around 18:00 today. I su...

I Need Sugochat to Review and Remove My Unfair Account Ban

45

I have been using a Sugochat account with the username “Melissa frank” and user ID 120091024, and today my account was s...

Sugo App 'Device Abnormal' Error Prevents Registration

6

I have been trying to register on the normal Sugo app (not Sugo Lite) using my Infinix Note 11i in Anambra State, Nigeri...

Sugo Support Keeps Requesting a User ID I Cannot Access

5

My account on the Sugo application, a platform for voice chats, live streaming, and social interaction, was suddenly ban...

Sugo Needs to Review and Remove My Unexplained Device Ban

32

I was using the Sugo application on my Android device when my device was suddenly banned approximately one hour ago. Th...

Sugo Account Locked Without Warning - No Customer Support Response

10

I am a user of the Sugo chat application in Vietnam and I only use my account for normal messaging, without performing a...

Impersonating Me On Sugo App Without My Consent

6

On Sugo’s dating service, there is a fake profile using my photos and personal information without my consent. The profi...

Can't Use Sugo on iPhone Because iTunes Store Won't Connect

The Sugo app on my iPhone 11 does not display properly, and every time I try to open it, I am prompted to sign into my i...

Sugo Account Blocked Without Explanation - No Response From Support

41

Today, when I opened the Sugo app, I was surprised to see a message stating that I was blocked from logging in. I was no...

I Want Sugo Live to Review and Unban My Account

4

I am a user of the Sugo Live application on an Android phone, and my account with the ID 166143392 has been banned witho...

I Want Sugo Live to Review and Unban My Account

Sugo Support Has Not Responded to My Account Suspension Appeal

4

I am a user of the Sugo application on iPhone (latest iOS version), and my account was recently suspended due to an issu...

Sugo Support Has Not Responded to My Account Suspension Appeal
Sugo Support Has Not Responded to My Account Suspension Appeal

Sugo Chat Function Restricted Despite Verified Account Status

60

I am a verified user of the Sugo mobile app and, when I try to interact through the chat function, I receive a notice st...