Sugo New Account Chat Function Restricted Before Any Conversation

13

I am using the Sugo application with the account named “Mehro N***”. My account is very new and had just been created when a restriction was applied. On the chat screen, when I was about to start a conversation, the application showed the message “This function has been restricted” and prevented me from using that feature. I had not even started chatting yet and, to my knowledge, I have not violated any rules. I kindly request that my Sugo account be reviewed in detail, the restriction on the chat function be removed as soon as possible if there is no real violation, and that I be informed clearly about the reason for this action.

August 23 12:24 AM (6 days after complaint)

Hello, Thank you for contacting us. In order for us to review your account and investigate the restriction in detail, please provide your Sugo ID or the phone number linked to your account. Once we receive this information, we can proceed with the necessary checks. If you need any further assistance, you can also contact us or reach out to us through the in-app Live Support. Thank you for your understanding and cooperation. Best regards, Eren Sugo Support Team

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