I am writing to report a very serious safety incident I experienced with a Spigen dual-port Quick Charge 3.0 charger that I purchased from an online store in Turkey approximately 3–4 years ago. On 19 January 2026, when I plugged this charger into a wall socket at home, it caught fire within a short ...
"Thank you, Ms. Nehir"
In just 15 days, I bought three rechargeable hand fans from their website, spigen.com.tr. Unfortunately, during that time, one of the fan blades on one of the fans broke, making the product unusable, I was using the fan, when I experienced an unexpected incident, heard a sudden "crack" sound and on...
"Thanks"
I bought a product from Spigen.com.tr, and even though the system says it's been shipped, they didn't give me a tracking number. I've attempted to contact customer service, but I'm consistently placed on hold and unable to get through to anyone. This level of irresponsibility is completely unaccepta...
Spigen Türkiye canceled the product I ordered after the 37th day. They did not notify me when they canceled it, I had no information. As stated in their contracts, "If there is a logistical problem, the buyer will be notified and the buyer can cancel or wait for delivery." But they canceled my produ...
Hello, we bought a pre-order iPhone 14 phone case (1000 TL) from Spigen's (Turkey) own site on February 19, 2024. I am attaching the product image. It has still not been delivered. During this time, we sent our complaint via e-mail and related sites, but we did not receive a return. When we realized...
"The issue has been resolved. Thank you."
I patiently waited for approximately a month for the Spigen product I had ordered. After one month, I decided to cancel the order, and it was successf...
Even though I was given reassurances that my product had been received and would be sent out, my order ended up being canceled a month later. I was re...
I placed an order with Spigen, order number ORDER-24061LOQI01029638. On March 20th, I was assured that it would be shipped within a week. Today, March 27th, with just 3 days left of the maximum 30-day delivery period for pre-ordered items, I reached out to the company multiple times. Despite previou...
"Thank you. "
I purchased a Spigen case, but unfortunately, it has not been delivered yet, and I have been unable to reach them through phone calls. I used to belie...
"Thanks"
I purchased a durable glass screen protector for the iPhone 14 from Spigen Turkey's website on 23/02/2024. The product page made it clear that it was ...
"Are you prioritizing customer satisfaction? Well, I think people should read and decide for themselves. Following this post, Ms. Tuğba, an employee of Anka Mobil Tedarik Inc., called me and asked why I was threatening them. When I asked how I threatened them, she mentioned the email I sent to their headquarters and the post I wrote on Şikayetvar.com. I reminded her that when I called them before writing those posts to resolve the issue, their employee on the phone said, "You can do whatever you want, we can't help you." Then they offered to give me a 1000 TL discount voucher. My intention here is not to extort money but to rectify the wrongdoing. No one who loves this country can raise prices by 2.5 times within an hour at their whim. No one who loves their company and brand can keep a customer waiting for more than an hour with error messages during the purchasing process, and then, as if mocking, raise the price and ignore it. You are fueling inflation, people like you are fueling it. I stated that I wanted a discount voucher only for the difference in price, neither a penny less nor more; because I spent hours on your site due to the prices I initially saw during the payment process. She said she would speak to the authority and get back to me. She didn't. Five days passed, I called and said if you are going to resolve it, resolve it. She stalled again and did not return. Moreover, a rather strange situation occurred with the company owner. If this attitude continues, I will explain that as well. He probably thought I would share screenshots. We know these moves, I can explain without sharing, no problem. Thankfully, this site exists. Since there is stalling, exorbitant price increases, and strange tactics, let the whole world hear about it then. I hope you resolve this soon and that Anka Mobil Tedarik Inc. does not deliver another blow while your country is struggling with inflation."
"Thank You"
"Thank you for their interest and attention."
