I am writing to report a very serious safety incident I experienced with a Spigen dual-port Quick Charge 3.0 charger that I purchased from an online store in Turkey approximately 3–4 years ago. On 19 January 2026, when I plugged this charger into a wall socket at home, it caught fire within a short ...
"Thank you."
I purchased the Spigen S25 Ultra Optik Pro EZ Fit lens protector from Amazon approximately 4.5 months ago. During the time I used the product, the len...
On May 21, 2024, I purchased a transparent Spigen case for my Samsung S24 Ultra through Trendyol (Order No: 10221918396). I have been using the product for about five months, and within a short period, it began to show deformation and yellowing. Despite the product description promising a “long-last...
I purchased my Samsung Galaxy S24 Ultra about 10 months ago from Vatan Bilgisayar Bodrum. To protect the device, I also bought a Spigen case from your official website during the same period for ₺1,999, which was advertised as providing “military-grade protection.” Yesterday, while the case was on,...
"Thank you, Ms. Nehir"
"Upon my complaint, the customer representative solved the problem. I thank them."
I purchased a Spigen GaN 45W charger, which arrived on February 17, 2025. It was advertised as a low-heat, high-efficiency charger, but in reality, it...
I purchased a Spigen Caseology iPhone 16 Pro Max case from Amazon, expecting high quality for the price. However, in less than two months, the case has turned yellow and developed an unsightly discoloration, making it look dirty and worn out. This is extremely disappointing for a brand that markets...
On December 24, I ordered a Spigen 45W USB charger, specifically choosing a trusted brand despite more affordable alternatives. Shockingly, less than two months after purchasing, the charger exploded while my phone was plugged in, causing all circuit breakers in my home to trip. This dangerous failu...
I purchased a Spigen clear phone case for my Samsung S24+ on Hepsiburada, specifically because it was advertised as non-yellowing. That claim was a huge factor in my decision to pay more than I would for a generic case. Unfortunately, after a short period of normal use, the case started to yellow—an...
"Destekleri için teşekkür ederim "
Good day. I recently purchased a Z Fold 5 and, trusting in the quality of Spigen products that I’ve used for years, I bought the Spigen Thin Fit Pro Crystal Clear case. However, after just 5-6 months, the plastic components holding the springs inside the case broke. The metal ends of the springs scr...
I bought a Spigen Ultra Hybrid MagFit case for my iPhone 14 Pro Max, but to my disappointment, it turned yellow within a mere 3 months of usage. I selected Spigen based on my past positive encounters and my confidence in the brand's superior quality compared to others. Unfortunately, this matter has...
I purchased the Spigen Thin Slim Fit case for my S23 Ultra from Aliexpress, and despite using it carefully, the case started peeling from the corner in less than 10 days. The peeling continues to worsen over time. The product is original, and given Spigen's reputation for quality and expertise, such...
The Spigen case I purchased changed color in less than two weeks, despite my careful use. The color shifted suddenly in just one day, turning into a dirty shade that looks nothing like the original beige. I tried wiping and cleaning it, but it still appears stained and discolored. We bought two of ...
"I would like to thank especially Mrs N*** and the whole spigen family for their interest."
I am using the Spigen PowerArc ArcStation Pro 65W charger with my TAB S9 Ultra, which supports 45W charging, but it doesn’t show the fast charging indicator, even when plugged into the port that’s supposed to deliver 60W. I thought the cable might be the issue, but it supports up to 100W. I also tri...
I purchased the Spigen PowerArc Arc Station 27W Fast Charger USB-C PD 3.0 from Amazon, but it stopped working after just the second use. I tested it with different phones and cables, and the problem is clearly with the adapter, as other chargers work fine with the same combinations. I usually trust ...
In just 15 days, I bought three rechargeable hand fans from their website, spigen.com.tr. Unfortunately, during that time, one of the fan blades on one of the fans broke, making the product unusable, I was using the fan, when I experienced an unexpected incident, heard a sudden "crack" sound and on...
"Thanks"
I bought a product from Spigen.com.tr, and even though the system says it's been shipped, they didn't give me a tracking number. I've attempted to contact customer service, but I'm consistently placed on hold and unable to get through to anyone. This level of irresponsibility is completely unaccepta...
Spigen Türkiye canceled the product I ordered after the 37th day. They did not notify me when they canceled it, I had no information. As stated in their contracts, "If there is a logistical problem, the buyer will be notified and the buyer can cancel or wait for delivery." But they canceled my produ...
Hello, we bought a pre-order iPhone 14 phone case (1000 TL) from Spigen's (Turkey) own site on February 19, 2024. I am attaching the product image. It has still not been delivered. During this time, we sent our complaint via e-mail and related sites, but we did not receive a return. When we realized...
