On the 12th of August, I bought two phone cases from Spigen, but when I got them, I wasn't happy with them. I sent them back the next day without messing up the packaging. But my refund hasn't been taken care of yet. There have been a lot of emails back and forth with promises of action "tomorrow" that have left me frustrated and let down. The amount in question is 650 TL, and I don't think it's fair that I have to wait this long. This is not acceptable for a company with a good name like Spigen, and I'm thinking about taking my case to the Consumer Arbitration Committee. If you're going through something similar, here's a look at what I went through and how hard it was to get a refund on time.
I purchased a Spigen case, but unfortunately, it has not been delivered yet, and I have been unable to reach them through phone calls. I used to belie...
Spigen Türkiye canceled the product I ordered after the 37th day. They did not notify me when they canceled it, I had no information. As stated in their contracts, "If there is a logistical problem, the buyer will be notified and the buyer can cancel or wait for delivery." But they canceled my produ...
Hello, we bought a pre-order iPhone 14 phone case (1000 TL) from Spigen's (Turkey) own site on February 19, 2024. I am attaching the product image. It has still not been delivered. During this time, we sent our complaint via e-mail and related sites, but we did not receive a return. When we realized...
I purchased a durable glass screen protector for the iPhone 14 from Spigen Turkey's website on 23/02/2024. The product page made it clear that it was ...
Comments