Spigen Refund Delay - One Month Wait, Still No Money Back
I patiently waited for approximately a month for the Spigen product I had ordered. After one month, I decided to cancel the order, and it was successfully canceled. Unfortunately, it has been ten days and I am still waiting for my refund. Although the products of this company are of good quality, I am quite disappointed with the level of service they provide. Getting to their call center is always a bit of a hassle, taking me a minimum of twenty minutes. Simply put, I recommend that anyone thinking about purchasing from this company exercise caution.
Progress
I waited for about a month for the product I ordered. At the end of the first month, I stated that I wanted to cancel the product, and the product was canceled. Currently, I have been waiting for a refund for about ten days. The products of this company may be of good quality, but I did not think their service could be this bad. Reaching the call center already takes at least twenty minutes. Update: I was informed via email that my refund would be processed, but even though another week has passed, the refund still has not been made. Let's be careful when shopping from this company, friends. There are many people who are victims like me.
Buğra Bey Merhaba, Sipariş numaranızı iletmenizi rica ederiz; gerekli kontrolleri sağlayıp tarafınıza bilgi aktarabiliriz. Saygılarımızla Spigen Türkiye
14-11032024-1710151182
Dear Valued Customer, First of all, we would like to express our regret for the negative experience you have had. As Spigen Turkey, we always prioritize customer satisfaction. We will conduct the necessary investigations to resolve your request and get in touch with you as soon as possible. Spigen Turkey
The issue has been resolved. Thank you.
Thank you. The issue has been resolved.
Thanks for solving problem
