Spigen Cable I Bought on Amazon Broke in One Month and No Response Yet
On August 15, 2025, I purchased the Spigen Essential USB-C to Lightning (1 Meter) Fast Charging/Data Cable (MFI Certified, C10CL White - 000CA25416) via Amazon. I used the product normally for about a month. However, on September 19, 2025, while removing the cable from my charger, the Type-C connector detached from the cable, rendering it unusable. I have always used the product with care and attention, without any force, drops, or liquid exposure. My Amazon order number is: 402-6115135-2857151. I was genuinely surprised and disappointed that the product broke down in such a short time. I have contacted both Spigen and Amazon customer service regarding the issue, but I have not yet received any response. The product is still under warranty. I kindly request a replacement with a higher-quality Spigen model. I would appreciate it if this issue could be resolved as soon as possible.
Dear Customer, First of all, we would like to express our regret for the negative experience you have had. As Spigen Turkey, we always prioritize customer satisfaction. We will conduct the necessary investigations to resolve your request and contact you as soon as possible. Spigen Turkey
Thank you, Ms. Nehir
