5
Oğuz is very satisfied with the result
Resolved

Spigen Case Not Delivered & Customer Service Unresponsive

Spigen Case Not Delivered & Customer Service Unresponsive
Oğuz
March 25, 2024 10:40 pm
62

I purchased a Spigen case, but unfortunately, it has not been delivered yet, and I have been unable to reach them through phone calls. I used to believe that Spigen was a trustworthy and dependable brand, but my perception has changed. Dealing with all this trouble for a mere ₺150-160 case is simply not worth it. It is quite frustrating when there is no response to phone calls, customer service representatives are difficult to reach, and emails are left unanswered. I find it quite disheartening, and I won't easily forget about this. It's truly disappointing to see companies behaving in such a manner.

Progress
Progress

March 25, 2024 10:10 pm

Maksimum 30 gün denilen ön siparişli ürünüm bugün yaklaşık olarak 40 gün olmasına rağmen tarafıma ulaşmadı. Bana hediye kuponu tanımlayıp 7 gün daha süre istediler lakin kuponu kullanmadım sadece bekledim. O süre de bitti ve tekrar iletişim merkezini aradığımda bu defa en kısa sürede ürünü göndereceğiz denildi. Bu nasıl bir saçmalık?

Attachment
March 29, 2024 4:23 pm (3 days after complaint)

Oğuzhan Bey Merhaba siparişinizin kargoya verildiğini görüntülüyoruz. Yurtiçi Kargo: 916391201698 bilginize

Oğuz
March 29, 2024 4:38 pm

Evet teşekkür ederim 30 gün sürede göndereceğinizi taahhüt ettiğiniz ürünü yaklaşık 45 günde gönderdiğiniz için gerçekten teşekkür ederim.

Oğuz
May 09, 2024 4:06 pm

I thank Nehir for her assistance.

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