Taner is very satisfied with the result
Resolved
Spigen's Defective 20W Fast Charger Killed My Device's Battery
Taner
December 27, 2023 9:53 am
244"Thank You"
Ali is completely dissatisfied with the result
Serious Safety Hazard Complaint – Spigen Quick Charge 3.0 Charger
Ali
February 03, 3:48 pm
19
I am writing to report a very serious safety incident I experienced with a Spigen dual-port Quick Charge 3.0 charger that I purchased from an online store in Turkey approximately 3–4 years ago. On 19 January 2026, when I plugged this charger into a wall socket at home, it caught fire within a short time and caused the circuit breakers to trip. Luckily, someone was at home and intervened immediately. If nobody had been there, this situation could easily have turned into a major house fire, putting both lives and property at serious risk. The wall socket was also damaged, and I had to replace it, which caused an additional financial burden for me. Even though the product is out of warranty, I find it completely unacceptable that a charger can create such a serious safety risk. Electrical products should never fail in a way that can endanger users’ lives and damage their homes. I contacted Spigen Turkey about this incident on the same day, but they refused to inspect the product and did not offer any serious solution. Instead, they stated that they would only give a 10 USD voucher if I gave them a 5-star evaluation on Sikayetvar.com, and that otherwise they would not provide anything. My house could have burned down, and we could have lost our lives because of this charger, and in return, I am faced with a conditional voucher offer connected to a high rating, which I find extremely irresponsible and far from a customer-oriented and safety-oriented approach. I formally request that this incident be taken seriously, that a thorough technical investigation be carried out on this charger by Spigen, and, if necessary, that similar products be checked via the serial or batch information in order to prevent possible risks for other users. I also request that my financial loss due to the damaged wall socket be taken into account and that I receive a clear, written, and prompt response regarding the outcome of this process. For communication and verification regarding this complaint. I expect this dangerous situation to be handled with the seriousness it deserves, and look forward to an urgent response.
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Adem is completely dissatisfied with the result
Fire Hazard: LG Washing Machine Incident & Poor LG Turkey Response
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Kutalmış is very satisfied with the result
Resolved
Spigen Turkey Sudden Price Increase and Payment Problems!
Kutalmış
January 08, 2024 7:13 pm
176"Are you prioritizing customer satisfaction? Well, I think people should read and decide for themselves.
Following this post, Ms. Tuğba, an employee of Anka Mobil Tedarik Inc., called me and asked why I was threatening them. When I asked how I threatened them, she mentioned the email I sent to their headquarters and the post I wrote on Şikayetvar.com. I reminded her that when I called them before writing those posts to resolve the issue, their employee on the phone said, "You can do whatever you want, we can't help you."
Then they offered to give me a 1000 TL discount voucher. My intention here is not to extort money but to rectify the wrongdoing. No one who loves this country can raise prices by 2.5 times within an hour at their whim. No one who loves their company and brand can keep a customer waiting for more than an hour with error messages during the purchasing process, and then, as if mocking, raise the price and ignore it. You are fueling inflation, people like you are fueling it.
I stated that I wanted a discount voucher only for the difference in price, neither a penny less nor more; because I spent hours on your site due to the prices I initially saw during the payment process. She said she would speak to the authority and get back to me. She didn't. Five days passed, I called and said if you are going to resolve it, resolve it. She stalled again and did not return.
Moreover, a rather strange situation occurred with the company owner. If this attitude continues, I will explain that as well. He probably thought I would share screenshots. We know these moves, I can explain without sharing, no problem.
Thankfully, this site exists. Since there is stalling, exorbitant price increases, and strange tactics, let the whole world hear about it then.
I hope you resolve this soon and that Anka Mobil Tedarik Inc. does not deliver another blow while your country is struggling with inflation."
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Renault Did Not Recall My 2021 Renault Zoe and It Caught Fire in Garage
Semra
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