If Spigen accepted your refund but you haven't received it after a month, first verify your original payment method to ensure no transaction was made.
Next, send an email to Spigen at [email protected] with your order number, refund approval confirmation, and date of approval.
Delays may arise due to processing between Spigen and your payment source.
Contact your bank or card provider with any proof Spigen provides to determine whether a pending transaction occurs.
Also, specify if the refund was applied to your original payment method or issued as store credit.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
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