I bought a Roborock Q7 Max robot vacuum from Teknosa eight months ago. It was great at first, but then it stopped working properly. I returned it to Teknosa, and I have to give credit to the staff for being attentive. They sent the vacuum to get fixed, but when it came back, it was even more messed up. The vacuum wasn't working at all, and sometimes it would mess up the mapping. When I got the vacuum for the first time, they said there were no problems, but they couldn't finish the mapping. The vacuum was all messed up and covered in dirt. It was completely clean when I sent it. We were even unsure if it was the same vacuum cleaner. The service was really bad, so I returned it again. It's been a month and I don't have a vacuum because the service messed up. I want a new vacuum because the service was really bad.
I had really high hopes for this product, it turned into a total nightmare. Just one month after I bought it, the robot vacuum decided to stop working. I'm so bummed out because all the attempts to fix the situation have just been super disappointing and frustrating. when I hit up Teknosa's repair ...
I'm so disappointed with the Roborock Q7 Max vacuum cleaner I bought on November 25, 2012, for 13,000 TL. It doesn't map, can only move back and forth and turn around itself, and can't be placed anywhere, not even in its charging slot. When it got there on November 28, 2022, I sent it to the service...
On October 7, 2022, I purchased a Roborock Q7 Max robot vacuum from Teknosa in Ankara Ankamall. Unfortunately, only 2-3 weeks later, the following issues began to arise: It was unable to complete mapping properly. It malfunctioned when it returned to the dock after cleaning a zone. It failed to iden...
I bought the Roborock Qrevo S from the Teknosa Espark branch less than four months ago, and I’ve already had to send it to service twice. After the first issue, I brought it to the store and they forwarded it to the service center—which took an unusually long time to complete the repair. I was told ...
I purchased the Roborock S8 model from Teknosa. During the installation process, we consistently encountered an error indicating that the device couldn't connect to the network. Despite configuring all the settings related to our Wi-Fi and internet, the device still failed to establish a connection....
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